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“not impressed..spend your money somewhere else” 1 of 5 stars
Review of Prime

Prime
18 St. Thomas Street | Windsor Arms Hotel, Toronto, Ontario M5S 3E7, Canada (Downtown Toronto)
4169719666
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Ranked #3,934 of 6,548 Restaurants in Toronto
Price range: $31 - $51
Cuisines: Steakhouse
More restaurant details
Restaurant details
Dining options: Reservations
Neighborhood: Downtown Toronto
Toronto, Canada
Contributor
11 reviews 11 reviews
5 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“not impressed..spend your money somewhere else”
1 of 5 stars Reviewed March 25, 2013

Prime....is it a little past its prime??
We had dinner there the other night with friends to celebrate a Birthday. It was sub-standard. The food was overcooked, over sauced, over priced. The staff were curt and not friendly. It is sad as I loved the Windsor Arms growing up and had many fond memories there. Now, I would not go into the hotel to eat a meal if you paid me to.
They squished us into a table beside another couple although the restaurant was not full!!
Our table received our food at different times, so by the time everyone had their appetizers the others food was cold. Our main meal came out at different times as well and one fellow had to send back his steak as it was over-done!! That resulted in us not being able to dine together and one having to eat alone. As he started eating the second steak it was not cooked through.
There are many dining choices in the downtown area, I would not eat at Prime.

  • Visited March 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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55 reviews from our community

Visitor rating
    11
    8
    12
    7
    17
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Toronto, Canada
Top Contributor
55 reviews 55 reviews
28 restaurant reviews
Reviews in 18 cities Reviews in 18 cities
44 helpful votes 44 helpful votes
“Great location, good service”
4 of 5 stars Reviewed March 10, 2013

The Prime and The Windsor Arms Hotel makes you feel a bit like you would be in Europe. I was pleased to see that the service is very good and the food, quality wise, is excellent. The tenderloin steak is the best

The Prime have a very good selection of wine. I was reading somewhere they have been highly ranked for the wine list. You can find wine from 8$ a glass to 14K a bottle!

The only thing i did not really like if the fact that the table were are sitting 2 peoples are too close and does not give any kind of personal space.

Beside this, everything was excellent and i would recommend you to try, at least one,

  • Visited March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
philippines
Top Contributor
83 reviews 83 reviews
24 restaurant reviews
Reviews in 33 cities Reviews in 33 cities
74 helpful votes 74 helpful votes
“Very good”
5 of 5 stars Reviewed March 5, 2013

I loved the warm service, good quality and yummy food and plus the ambiance felt like europe! Lovely indeed!

Visited February 2013
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Toronto, Canada
Contributor
16 reviews 16 reviews
14 restaurant reviews
2 helpful votes 2 helpful votes
“Great Steak”
5 of 5 stars Reviewed February 21, 2013

Great steak resonably priced along with a vegan menu. Serves is good, wine list is large. The restaurant feel works for 5 star dinning or casual elegance.

Visited February 2013
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Switzerland
Top Contributor
75 reviews 75 reviews
29 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
“Excellent food and service, in contrast to others”
5 of 5 stars Reviewed December 30, 2012

We went as a group of 5 with the groupon offer. Overall, the whole experience was excellent, including the service and the food. Great scallops, solid tenderloin and very good dessert. Not the most creative menu, but the actual dishes had good variety and interesting tastes.

So not sure what the other people experienced, but ours was excellent.

  • Visited December 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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