We were in Thunder Bay for a wedding that was held at the Victoria Inn, so we decided to take advantage of the special group rate and stay at the hotel.
Upon arrival, we were a little apprehensive of the outdated look. The signs and the lobby could use some refurbishing. However, the staff at the front desk were very welcoming and we even received a phone call to our room to make sure everything was to our liking. The ONE elevator going up to the rooms was very small and could barely fit two people with two large suitcases.
The room was not a 5-star by any means, but it was comfortable and clean. The decor seems (again) outdated, but there was a flat screen TV and DVD player. The beds were cozy enough, despite some of the pillows being a bit lumpy. The usual amenities were provided--hair dryer, iron, coffee maker, mini-fridge... so there really was not much to complain about. The only thing was that the walls were paper thin and you could hear everything going on in the next room and in the hallway. We had particularly noisy neighbors one night, so we did not appreciate that.
The pool was okay, but constantly full of children. This makes sense, considering the water slide. We tended to stick to the hot tub, but could not really relax because of the noise and excitement coming from the kids in the pool. Contrary to what some others have said, we liked that it was open until 11pm (granted we did not have a room by the pool). We could go for a late-night hot tub session and there would be fewer kids around.
The gym was disappointing. If you are a person who likes to workout, don't expect to find much. There were a few treadmills and that's about it. Furthermore, the gym was often locked.
Other than that, the hotel did a fabulous job with the wedding and making sure everything ran smoothly (from what I could tell). I don't think I would pay full price to stay here again, but it was definitely adequate considering the special rate we paid.
Not near the pool! Too much noise.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May 10, 2013
Thank you for taking the time to review the Victoria Inn Thunder Bay. I am glad that your first experience was a positive one. We pride ourselves in the level of service we strive to provide all our guests. I do apologise that some of the amenities were less than expected however we do review with guest comments and feedback and make adjustments as needed. With the waterslide we do tend to attract families on the weekends considerations are being made for an adult hour so that there is less traffic in the pool at later times. I am also very pleased that the wedding was enjoyed and please do not hesitate to visit our Facebook page for special offers on rates and promotions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.