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Landmark Hotel: Traveler Reviews

1010 Dawson Road, Thunder Bay, Ontario P7B 5J4, Canada (Formerly Ramada Landmark Inn)
Hotel amenities
Landmark Hotel
Ranked #29 of 31 hotels in Thunder Bay
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30 reviews from our community

    Trip type
Traveler rating
    3
    2
    2
    8
    15
Date Rating
Ontario's Near North, Canada
Contributor
17 reviews 17 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“BED BUGS”
1 of 5 stars Reviewed July 24, 2012

Booked room for July 23, 2012. Given room 418. The room was swarming with bed bugs. They were in the sheets, on the night table, counters; EVERYWHERE!!.
Turned on table light and the table was covered with hendreds.
Would have left but had to get up in a few hours. Given different room. No apologies from frontdesk staff, no offer to help move luggage. nothing at all.
Sent email to Thunder ay District Health Unit. Indicated this needed immediate action.
I will never stay here again and would not recommend this hotel to anyone.

Room Tip: Check any room as soon as you enter it. Look in sheets, tables under lamps, cups, kleenex bos. check...
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  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
2 reviews
3 helpful votes 3 helpful votes
“Bad value even if it were free (and it definitely isn't)”
1 of 5 stars Reviewed June 29, 2012

This is the worst hotel we've ever stayed in, including some very sketchy places overseas. To start with, they have bedbugs. The so-called "bug guy" who inspected our room after our stay is either incompetent or lying to management. We saw a number of bugs on the sheets and pillows when we turned on lights in the middle of the night, which scurried out of sight in classic bedbug style. We spent the night sitting on chairs. We requested a nonsmoking room and it was obvious that it had been smoked in recently. We were locked out of our room and had to walk back and forth to the lobby in the rain trying to get someone to fix the outside electronic lock. For all this we were charged $109. The manager refused to take my call to ask for an adjustment of the charge- highly unprofessional. Do yourself a favor and sleep in your car if you can't find somewhere else to stay!

Room Tip: I'd be very surprised if there are any good rooms.
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  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“A bad experience right from the start”
1 of 5 stars Reviewed June 27, 2012

First tried over a dozen times to call the 1-800# listed on web site, just rang busy. Finally got local # and called to reserve room for 2 adults and 2 children. Upon arrival in room knew we had made a mistake but it was very late and kids were tired after over 12 hours on road, so we stayed. Big stain on desk chair seat, and box spring of bed, looked like blood. No drain plug for bath tub, hard to bath kids with no bath plug. Called front desk they said they'd bring one right up. Never heard from them, it was late so kids to bed without their bath. But that's okay because there were only 2 towels for 4 people. The bathroom sink took over 4 minutes to drain, and the toilet only completely flushed after several tries. The whole reason we chose this place was the location, but take my advice and drive a bit off the highway to a cleaner hotel in decent repair. I wouldn't exactly call it a dive but it's getting close!!!!!Never again.

Room Tip: Go somewhere else
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  • Stayed June 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
Ask Chris F about Landmark Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thunder Bay, Canada
Top Contributor
113 reviews 113 reviews
81 hotel reviews
Reviews in 81 cities Reviews in 81 cities
85 helpful votes 85 helpful votes
“Stay AWAY and Stay Away”
1 of 5 stars Reviewed January 28, 2012

I am writing this on behalf of someone else who stayed there.

Word of Advice to all. Stay away, far away, this places has gone down hill since new owner ship.

They get all the fly ins from up north coming here. No one cares and full of drunks and druggies. Bed Bugs and disease potential.

Your car will get broken into here.

Room Tip: consider something else. Even sleeping in your car in the Safeways parking lot is better
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  • Stayed November 2011, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thunder Bay, Canada
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
“Biggest Waste of Money”
1 of 5 stars Reviewed January 26, 2012

I am ashamed to say I even stayed here, what a horrible experience, and I can honestly say I would rather sleep in my car in a truck stop then ever come across this hotel again. First off...I got asked eight EIGHT times if i could give out smokes....I don't smoke, then a bunch of kids were trying to get me to go get them alcohol....NO WAY, the noise and the smell, and the service, OH MY, the staff were very rude, and very uncaring, they seemed to not need my business, people were trampling up and down the halls, and a lot of yelling, ALL NIGHT, I got about twenty minutes sleep, I had four drunk people try to gain access into my room, which i was sooo scared to have my car in the parking lot, if four were trying to get in my room, how many tried to get in my car, The hotel staff, obviousley tired of dealing with the people that they allow in their hotels, were less then helpful to come up to my floor to quiet things down, All in all, this was a horriible choice, and never again will i ever walk into the doors of this hotel.

Room Tip: "Do Not Stay Here"
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  • Stayed December 2011, traveled solo
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
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Additional Information about Landmark Hotel

Also Known As:
Landmark Hotel Thunder Bay
Landmark Hotel Thunder Bay, Ontario
Address: 1010 Dawson Road, Thunder Bay, Ontario P7B 5J4, Canada (Formerly Ramada Landmark Inn)
Region: Canada > Ontario > Thunder Bay
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #29 of 31 hotels in Thunder Bay
Price Range: $

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