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“BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre” 4 of 5 stars
Review of BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre

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BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre
3.5 of 5 Hotel   |   2080 Highway 61, Thunder Bay, Ontario P7J 1B8, Canada   |  
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Ranked #4 of 33 hotels in Thunder Bay
Ottawa, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre”
4 of 5 stars Reviewed September 17, 2013

Nice spot, a bit out of town. Front desk staff was helpful, although not aware of harbour tour information. Fitness centre is small but clean, pool attracts a number of local families (they can pay for passes) and was quite busy.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
emartineznw, Manager of Business Development at BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre, responded to this review, September 19, 2013
Dear Paul C,

Thank you for posting your review of our property on TripAdvisor, the World Largest Traveller's site. I am happy to hear that you liked our property and that our Front Desk staff was helpful. Our City is so busy with events all year that sometimes we have take our fingers off the pulse in other areas...my sincere apologies for not being able to provide you with Fall harbour tour information.

Thank you for staying with us and please feel free to call me so I can personally assist you with your next reservation.

Best Regards,

Edwin Martinez
Manager of Business Development
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

251 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Fonthill, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 16, 2013

My daughter, her dog and I stayed here on night 2 of our drive from Ontario to Edmonton. I chose the out-of-town location deliberately in hopes of a peaceful night. Everything was perfect - a warm welcome at reception, the parking space right outside our patio doors, the spotless, spacious, comfortable room, the stunning view and a wonderful open field for the dog to get some much-needed exercise after 9 hours in the car. He also loved the pond!
We enjoyed dinner and breakfast on the deck at the hotel restaurant. The service was friendly if a little slow and the food was fine although the menu rather uninspired.
I highly recommend this beautiful property for anyone needing accommodation in Thunder Bay.

Room Tip: Ask for a room with a view of the pond and the cliffs.
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
emartineznw, Manager of Business Development at BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre, responded to this review, October 11, 2013
Dear MND1958 TripAdvisor Senior Reviewer,

Thank you for taking time out of your busy schedule to post a review following your recent stay with us.
Your feedback is very important to us as it allow us to see our product through the eyes of our clients. I am happy to read that "everything was perfect" during your stay especially after your 9 hour drive.
We look forward to seeing you here again on your next trip to Thunder Bay, and please feel free to contact me directly so I can be of assistance in making your next reservation.

Best Regards,

Edwin Martinez
807-473-9123
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vermilion Bay, Canada
1 review
5 of 5 stars Reviewed September 13, 2013

Staff went out of way to help you and are very friendly and inviting. I ate in the lounge and the food was very good. Server in the lounge was awesome. Very friendly and outgoing. Very attentive. Only negative about the hotel is the location, distance away from shopping was a little bit far but still close enough.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
emartineznw, Manager of Business Development at BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre, responded to this review, October 22, 2013
Dear Barb T,

We sincerely thank you for taking the time our of your busy schedule to post a review of our property after your stay with us in September. Your rating of our restaurant is highly appreciated as it shares your personal experience with so many other people that have yet to try it.

I truly thank you for the loyalty to the Best Western brand and look forward to welcoming you back on your next trip to Thunder Bay.

Best Regards,

Edwin Martinez
Manager of Business Development
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 12, 2013

checked into this property worried that i might feel stuck as it was out of town. All other hotels in the are were booked so took a chance it wouldn't be too far out of the way. It was a delightful surprise. Clean , bright, warm and welcoming. The lobby is quiet and elegant. Good food in the restaurant and nice rooms. Lots of extra touches, sanitized remotes, comfy beds, and very clean. The best part was the grounds. Amazing green space and cut grass walkways, around the pond and fountain. I really enjoyed getting out and walking it made work feel like a holiday. Definitely worth the little extra time to drive into the city. I will consider it for my next stay in ThunderBay.

Room Tip: main floors have sliding glass doors, balconies on the second floor
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
emartineznw, Manager of Business Development at BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre, responded to this review, October 22, 2013
Dear Ramarley TripAdvisor Reviewer,

Thank for you comments regarding your stay at our property and thank you for giving us the opportunity to serve you. We are very happy to hear that your business trip turned into a holiday!!!

Thank you in advanced for considering staying with us again!

Thanks again,

Edwin Martinez
Manager of Business Development
807-473-9123
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Viroqua
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 9, 2013

There were 6 of us who stayed here on our way farther north to fish. We have stayed her before and will stay again. Nice place and very convenient with great views. It was very quiet with easy access to our cars. Nice to have the chairs outside to relax after a long days drive.

Room Tip: And don't bypass their restaurant. It is top notch!
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  • Stayed August 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
emartineznw, Manager of Business Development at BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre, responded to this review, October 22, 2013
Dear Senior Contributor BunchieVQR,

It gives me great pleasure to read your review of our property and our new Cliffhanger Restaurant & Bar, and would like to sincerely thank you for your continued loyalty to our brand.

We look forward to welcoming you back on your next fishing trip! To us you are like family!!!

Kind Regards,

Edwin Martinez
Manager of Business Development
807-473-9123
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
1 review
5 of 5 stars Reviewed September 6, 2013

Ended up staying here when all the regular spots in town were booked. I'm very glad it happened and now I won't stay anywhere else. Quiet and out of the way with a beautifull view. Excellent service and friendly staff. Rooms were recently redone very tastefully. Rooms were clean and very comfortable. I've since booked both large and small rooms for business meetings and this is the first choice for anyone traveling to Thunder Bay from our company.

You won't be disappointed!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
emartineznw, Manager of Business Development at BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre, responded to this review, October 22, 2013
Dear Brad990 TripAdvisor Reviewer,

Thank you very much for taking time out of your schedule to post a review of our property after your recent stay with us. I would like to officially welcome you to our family and to our brand Best Western!

Thank you for giving us the opportunity and for recommending our hotel to others! please be sure to contact me so I can be of assistance in making your next reservation.


Best Regards,

Edwin Martinez
Manager of Business Development
807-473-9123
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Dover
Top Contributor
68 reviews 68 reviews
20 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 2, 2013

It is a nice clean well run hotel, spacious lobby and a welcome drink of water and fresh lemon slices were waiting. Very welcoming on a hot day after RIDING all day ! We were on a 8 day Tour around Lake Superior on motorcycles and this hotel was very accommodating. We had ground floor, as booked, and we could easily load and unload the bikes right out our sliding walkout out back. We ate at the restaurant IN the hotel and it was very good, although a bit pricey as restaurants are that are attached. Pool and hot tub was also a welcoming sight.
All in all I would give it an OGOM rating of 4 out of 5 stars. Only beat by the Fairfield Inn, Sault Ste Marie. You won't be disappointed here.

Room Tip: Ask for a room with a view. You'll see the cliffs and the sunrise... nice.....
See more room tips
  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
emartineznw, Manager of Business Development at BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre, responded to this review, October 22, 2013
Dear Tim M. TripAdvisor Top Contributor,

Thank you kindly for posting a review of our property after your stay in August, your comments are highly appreciated. Thank you for making us part of your 8 day Tour around Lake Superior! We are very happy to hear that you enjoyed our welcome refreshment station in our lobby and our hotel in general.
We look forward to welcoming your group back on your next trip and thank you again for your loyalty.

Best Regards,


Edwin Martinez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre

Address: 2080 Highway 61, Thunder Bay, Ontario P7J 1B8, Canada
Phone Number:
Location: Canada > Ontario > Thunder Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Thunder Bay
#3 Business Hotel in Thunder Bay
#4 Family Hotel in Thunder Bay
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre 3.5*
Official Description (provided by the hotel):
Discover this newly renovated Thunder Bay, Ontario hotel offering full-service accommodations near Fort William Historical Park, Loch Lommond ski resort, Thunder Bay Tournament Centre, and Kamview Nordic Ski Centre. Whether traveling for business or for pleasure, the BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre has it all! Featuring an indoor swimming pool, hot tub, private steam and sauna rooms, and a full scale fitness centre. Situated in beautiful Thunder Bay, Ontario, this hotel provides guests with exceptional customer service, superb full-service amenities and an unbeatable Nor'Wester Mountain location, only 7 minutes from downtown. Guests will be treated to spacious guest rooms featuring cable television, Flat Screen TV's, Fridges, and free high-speed wireless Internet access. Suites are also available to accommodate the entire family. For a more comfortable stay on the road, our well appointed standard rooms or our luxurious suites will meet or exceed your expectations. We look forward to your next stay! ... more   less 
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Also Known As:
Best Western Plus Nor`Wester Hotel And Conference Centre
Best Western Thunder Bay
Thunder Bay Best Western
BEST WESTERN PLUS Nor'Wester Hotel & Conference Centre Thunder Bay, Ontario

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