After driving for more than 7 Hours at the moment of check in i realized that I forgot my credit card at the store where we stopped. The front desk supervisor "MEL" didn't have any consideration with my situation and just simply denied us the rooms. I offered to leave a full deposit since I had my bank card but she said that It was the hotel policy- No credit cards no rooms. I asked If I could speak to the manager to get his/her approval but she just said she was the supervisor and there was nothing to do, that she will be in a lot of trouble if she check someone without the credit card. It was really disappointing to see how it is was more important to follow the book than to help someone with a specific situation. No empathy, Thank you for making my first visit to Sudbury and the Homewood suites memorable.
- Also Known As:
- Homewood Suites Sudbury Ontario Hotel
- Homewood Suites Sudbury Ontario Hotel Sudbury
- Homewood Suites Sudbury
- Homewood Suites Sudbury Ontario
- Official Description (provided by the hotel):
- The Homewood Suites by Hilton, Sudbury is an upscale all suite residential style hotel conveniently situated at the southern gateway to the city of Sudbury. The Homewood Suites by Hilton offers a number of comforts from home such as full size refrigerator, dishwasher, two burner stove and microwave. Start your day with our complimentary Suite Start hot breakfast seven days a week, and Welcome Home reception Monday through Thursday evenings. Make yourself at home! ... more less
- Reservation Options:
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