We more often eat at the Swiss Chalet restaurants in Waterloo, Ontario which are notable for their quick service. Here we waited a long time for service, and when my spouse's spinach chicken salad arrived it was missing the tortilla strips (which was speedily applied when requested). My quarter-chicken dinner (white meat) and baked potato were very good as usual. We've noticed that the biggest difference between restaurants in this chain is the speed of service.
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