My experience with Pearl Sushi was phenomenal. I am from Toronto visiting my parents in Stratford over the holidays, and made a very last minute decision to order appetizers from Pearl Sushi on Christmas eve. They were incredibly accommodating, and were more than happy to take my order ten minutes prior to closing. This meant they would need to stay late to prepare the food for pick-up. When I arrived to get my order, they sat me at a table, provided complimentary tea, egg rolls, salad and miso soup. They were very interested in speaking with me, asking about my holiday plans, and ensured I was well taken care of.
I say with great confidence that this recent experience was by far the best customer service I have experienced in 2013. And to top it off - the sushi was fantastic!
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