Should have known when pulling into the parking lot at 7pm on a Sunday night that it was not a good sign. However, I am from the area and have been wanting to try some new restaurants I have yet to try... thinking maybe I would find a hidden gem. Well, let me tell you that wasn't the story here.
An Italian lady greeted us when we walked in, which was nice. Other than that, it was horrible. We ordered. Took them about 10 minutes to bring our drinks even though it was just us and one other solo person dining. Then they brought the salad, only we had no cutlery to eat it. She came back about another 10 minutes later and we told her we needed cutlery to eat. Not that I really wanted to eat my salad, since it was supposed to be a "garden salad", which apparently means brown iceberg lettuce, unripened tomatoes and some cucumber. No thanks. The bread was stale.
Dinner came. I had ordered the special - Chicken Parmigiana with Gnocchi. I do not eat red meat. The gnocchi came with meat sauce, which i shrugged off since I have never had it before and thought maybe this is the norm and it was the side dish anyway. Too bad it didn't get any better - the "Parmesan" on the chicken was indeed mozzarella, and the sauce between the cheese and chicken was ANOTHER layer of meat sauce. Chicken parmigiana is supposed to be made with plain tomato sauce, not have hamburger meat in it. I asked the server if it indeed was meat sauce and she said yes. I told her I just wouldn't eat it and would scrape it off.... I didn't end up eating it as I shared some of my moms roasted chicken instead.
She said her chicken and ribs were good, so at least she enjoyed her food. I wasn't offered any substitutions or anything to "make it right".
Waited for our waitress to return (by this time we were the only ones in the restaurant) so we could ask for my dinner to go to bring home to my red-meat-eating husband, but she never came. I had to approach the cash counter where no one was, and wait another 5 minutes for her to appear. She gave me a to-go container and then we had to return to get our bill from her - guess she couldn't be bothered to walk over to our table.
Anyway, I will never be going here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.