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“Clean, comfy, newly renovated. .” 5 of 5 stars
Review of Comfort Suites & Conference Centre Sault Ste. Marie

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Comfort Suites & Conference Centre Sault Ste. Marie
3.0 of 5 Hotel   |   229 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z2, Canada   |  
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Ranked #2 of 23 Hotels in Sault Ste. Marie
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Clean, comfy, newly renovated. .”
5 of 5 stars Reviewed August 25, 2013

Great value with hot breakfast included. We had a king bed with pullout sofa bed that worked great for the kids. Staff was friendly and whole hotel was newly renovated. Great for an extended stay or a 1 night stop over. Would definitely stay again.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Comfort Suites & Conference Centre Sault Ste. Marie, responded to this review, August 28, 2013
Greetings Mali_Bali
Thanks for taking the time to provide us with your feedback. We love the fact you enjoyed your stay with your family. The pull out sofas are quite convenient. They allow you to keep the space during the day but provide a comfortable night sleep. Throw in breakfast and it's a good day! We look forward to having you stay with us again at the Suites!
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250 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Any
English first
Sudbury, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 21, 2013

Great hotel, rooms are spacious and very clean! Quiet hotel, very friendly staff! Very newly renovated or new hotel. Breakfast buffet was amazing and restaurant very nice. Didn't have time to use the facilities (pool, hottub) but it too looked very nice and well maintained!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Comfort Suites & Conference Centre Sault Ste. Marie, responded to this review, August 23, 2013
We are so glad you enjoyed your stay here at Comfort Suites. We are indeed newly renovated which allowed us to open up some space to make our suites more comfortable and accommodating. Our breakfast buffet has a variety of options for all types of breakfast eaters. We feel it's important to start the day right! Thanks for taking the time to provide us with your feedback. We hope you will have to time to enjoy the pool and hottub on your next visit.
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Nepean
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 17, 2013

We started our 4 week road trip by staying here on our first night away from home. We were so comfortable with the accommodations that we ended spent the last night of our road trip back here. The staff is very friendly and accommodating. The only drawback is that there was no trolley for us to cart our stuff to our room. It was too complicated to walk back to the front desk to ask for one. When we left, however we did request a trolley and one was provided. As others have written it is quite an adventure the first time to get from the tower, where the rooms are located, to the front area and restaurant and breakfast area. After you do the trip once it's fine.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Comfort Suites & Conference Centre Sault Ste. Marie, responded to this review, August 19, 2013
Well, that’s a great review to start off a week. Nothing makes us happier than making our guests feel so comfortable, they circle back around to us during their summer travels. The trolley availability certainly can be inconvenient when we have a number of guests checking in at the same time. We welcome the requests if one is needed and will always do our best to provide one. The tower is the most convenient for those with lots of luggage as it does have an elevator, but it is true that it can be a bit confusing on the first journey. The disadvantages of adding on to an existing building. (sigh). We do try and provide signage and directions along the way for the first timers. Thank you so much for taking the time to provide us with your feedback. We hope to see you at the Suites again soon!
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 14, 2013 via mobile

Loved it! Whole family did. Very recently built, with roomy and comfortable rooms - we stayed in a suite. Great breakfast (with a waffle maker, scrambled egg, yogurts...) and excellent coffee from a fancy machine. Great work staff and management. Would definitely stay again.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Comfort Suites & Conference Centre Sault Ste. Marie, responded to this review, August 16, 2013
Greetings littlepenny. Thank you so much for the great review. We are thrilled that your Comfort Suites & Quattro Conference Centre experience was a fantastic one! We are an all suites hotel and there are a variety of room choices to suit all family sizes. Glad you enjoyed the breakfast especially the coffee. Ah, the benefit of modern technology and the fancy coffee machines. Just another way to make your stay with us memorable. We look forward to seeing you again on your travels through Sault Ste. Marie.
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Libertyville, Illinois
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 12, 2013

Nice room. Had a couch which we appreciated after a few nights of sitting on the bed. Close to downtown area. Breakfast was your usual fair - yogurt, scrambled eggs, cereal, juice and a Candain thing - hard boiled eggs.

Stayed August 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Comfort Suites & Conference Centre Sault Ste. Marie, responded to this review, August 13, 2013
Thank you so much for taking time to provide us with your feedback. The benefits of having a suite versus a room is the extra space and indeed, a couch. It provides our guests with many options for eating, watching television, working. Some of our suites also have tables and chairs for morning coffee or a quick bite. We are so glad you enjoyed your stay. We look forward to seeing you again at Comfort Suites.
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British Columbia, Canada
Top Contributor
53 reviews 53 reviews
28 hotel reviews
Reviews in 18 cities Reviews in 18 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 11, 2013

The rooms are nice and roomy; perfect for families. There was some dirt on the floor, sunflower seeds, and fingerprints on the counter. So the cleanliness cold have been better but I'm not complaining.

Breakfast was good however it was ransacked and picked over and very crowded.

Overall stay was good. I would have given 5 stars minus my small gripes about the breakfast and cleanliness.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Comfort Suites & Conference Centre Sault Ste. Marie, responded to this review, August 12, 2013
Good day Rennie. We appreciate the feedback. Our utmost apologies for the room cleanliness. We do our best to keep our breakfast area stocked and prepare for large crowds. We will certainly be following up with housekeeping and the food and beverage areas. We are glad you enjoyed your stay. Our family suites can accommodate families large and small. Thank you for taking the time to give us this valuable review. We hope you will join us again on your next visit to Sault Ste. Marie.
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Toronto, Canada
Top Contributor
90 reviews 90 reviews
43 hotel reviews
Reviews in 45 cities Reviews in 45 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed August 8, 2013

The staff here were amazing. They had my bagged breakfast made for me in the am as I could not make the buffet. My windshield was covered in bugs and they gave me hot water so I could scrub them off. The rooms where nice, newly updated, comfortable and lots of space. I was very comfortable here and would stay again.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia R, General Manager at Comfort Suites & Conference Centre Sault Ste. Marie, responded to this review, August 9, 2013
Hello TravelBud!
What can we say ??? it's the season of bugs and flies, but nothing worse when your vehicle is splattered in them! We love that the staff were able to offer you assistance in clearing a vital important part of safe driving! We love helping our guests whatever it may be, and providing you a pleasant entrance and exit as part of your experience with us. We are proud of our updated suites and more about our superior staff. Safe Travels and see you next time!
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Additional Information about Comfort Suites & Conference Centre Sault Ste. Marie

Address: 229 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z2, Canada
Phone Number:
Location: Canada > Ontario > Sault Ste. Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Sault Ste. Marie
#1 Business Hotel in Sault Ste. Marie
#5 Romantic Hotel in Sault Ste. Marie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites & Conference Centre Sault Ste. Marie 3*
Number of rooms: 157
Official Description (provided by the hotel):
Locally owned and operated by Quattro Hospitality Inc., the hotel features 157 suites and the Largest Convention space in Northern Ontario. Total capacity for the conference centre is 1,500 people due to 13,728 square feet of floor space. Full catering service for events is available. The hotel offers free high-speed Internet access, an indoor pool, whirlpool and sauna, fitness centre, business center, onsite restaurant and an onsite spa. Limousine service and Personal Trainer facilities. Air-conditioned guestrooms feature a refrigerator, microwave, full-size sofa bed, flat panel televisions, ipod docking stations and room service is available. The Comfort Suites hotel also provides easy access to local points of interest like the OLG Casino Sault Ste. Marie, Agawa Canyon Tour Train, Searchmount Ski Hill, Cambrian Mall, Bellevue Park and Crimson Ridge Golf Course. The hotel also participates in Choice Privileges, the Choice Hotels rewards program where guests can earn points toward free nights, Airline Rewards, gift certificates and more while staying at any Comfort, Comfort Suites, Quality, Sleep Inn, Clarion, Econo Lodge and Rodeway Inn hotel in Canada. ... more   less 
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Also Known As:
Comfort Suites And Conference Centre Sault Ste. Marie
Comfort Suites & Conference Centre Sault Ste. Marie Hotel Sault Ste. Marie
Great Northern Hotel
Comfort Suites & Conference Centre Sault Ste. Marie Ontario

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