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“My Daughter's Wedding Reception” 5 of 5 stars
Review of Comfort Suites & Conference Centre Sault Ste. Marie

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Comfort Suites & Conference Centre Sault Ste. Marie
3.0 of 5 Hotel   |   229 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z2, Canada   |  
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Hotel amenities
Sault Ste. Marie, Canada
1 review
“My Daughter's Wedding Reception”
5 of 5 stars Reviewed November 9, 2012

Our daughter's wedding was held here at the comfort suites ballroom in September. The place looked so beautiful and everything was beyond our expectations. I want to thank all the wonderful staff for the awesome job they did. The service was exceptional and the food was fantastic. Our out of town guests were all very happy with their accommodations and how wonderfully clean the rooms were. Thanks again especially to Rod and his great staff for making our daughter's wedding a memorable one. Rose Esposito

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Comfort Suites & Conference Centre Sault Ste. Marie, responded to this review, November 12, 2012
Dear Rose
Our sincere gratitude for your wonderful remarks! We understand how hectic wedding planning can be especially when you have out of town guests so the team works diligently to ensure every detail is executed perfectly. A wedding day is the happiest day of a person’s life. As parents, we want you to enjoy the day as you watch your child embark on a beautiful journey. We are thrilled that the food and service by Quattro Conference Centre was fantastic and that the day was a memorable one for you and your guests . I have shared your comments with the entire team. Thank you again for the great review!
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181 people have reviewed this hotel

Traveler rating
    127
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    4
    3
See reviews for
47
35
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62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Any
English first
Callander
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2012

We stayed the weekend at Comfort Suites. The rooms were beautiful and the staff were fantastic. The porters had an entire bus load of luggage sorted and to the proper rooms in record time -with no errors. The desk staff was very helpful. Rooms were clean. Beds were comfortable and we loved the temperature control. Pick a number and that's what you got. One minor complaint is the signage in the halls could be clearer. We had friends in different areas of the hotel and walking from the tower to the other section was long and difficult as was finding the desk and ball rooms. Also the breakfast area was not set up well for large groups. The toaster and coffee machine should be outside of the buffet area to keep the line moving faster. The manager explained they were limited by the chain's rules...too bad...as the coffee and food were great- just a very long wait. We didn't eat sunday as we ran out of time. Otherwise it was perfect. We'll be back.

Room Tip: The tower rooms facing the water have a great view.
See more room tips
  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Comfort Suites & Conference Centre Sault Ste. Marie, responded to this review, November 8, 2012
Dear Guest

Thank you for taking the time to provide such valuable feedback! We are so happy that your arrival at the hotel was a positive experience. Our front desk staff strive to ensure check-ins are seamless regardless of group size. The comfortable beds and in-room temperature control seem to be favorites amoungst the guests. We feel it is important for you to feel at home during your stay.
We are taking steps to help rectify the confusion regarding the room signage. Our utmost apologies for any inconvenience that may have occured during your breakfast experience. The chain rules do limit some of our processes but there is always room for improvement and we will be discussing this point with the management team.
The staff is still buzzing about all the excitement from the weekend festivities and the Northern Ontario Country Music Awards. It sounds like it was a great party! We are glad you had fun and we look forward to your next visit to Sault Ste. Marie and your next stay at Comfort Suites and Quattro Conference Centre.
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Rama, Ontario
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 31, 2012

Enjoyed one night at this hotel in October. My suite accommodations (in the tower) included the main living area, bathroom and separate bedroom. I absolutely loved the shower, great water pressure, felt like a massage! And the bed pillows were just right! The suite, and the hotel, was very comfortable and clean, great decor! I had dinner and breakfast in the hotel restaurant, and the food was pretty good! Staff were very friendly. I would stay here again!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Comfort Suites & Conference Centre Sault Ste. Marie, responded to this review, November 1, 2012
Dear Guest
What a fantastic review! We appreciate your feedback on such a variety of aspects of our hotel. We are so glad you enjoyed the new shower heads and the pillows. We noted that you scored us as a 4/5 on some of the categories. If there is anything we could do for you to improve our service on your next visit, please let us know and we will be happy to accommodate. We want our guests to have a five star experience every time they visit Comfort Suites & Quattro Conference Centre. We look forward to seeing you again in Sault Ste. Marie!
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rama, ont
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2012

This was my third time visiting Sault Ste. Marie and first time at the Comfort Suites. I was blown away by the decor, spacious rooms, fine restauraunt and friendly service. Very clean and comfortable. I would highly-recommend this hotel to anyone looking for a great accomodation with everything.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Comfort Suites & Conference Centre Sault Ste. Marie, responded to this review, October 25, 2012
Dear Guest
We were thrilled to read your review! The hotel just completed a full renovation and we are so pleased that you enjoyed the benefits. We have a wonderful support staff that take great pride in their work. Quattro Chophouse + Bar is conveniently located in the hotel and offers a wonderful atmosphere and top notch cuisine. Thank you for the high recommendation which is completely in line with our motto - One place with so much going on. We look forward to seeing you again on your next visit!
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Beaver, Pennsylvania
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 21, 2012

Second time I've stayed here . Last time was in the tower, this time in the 2 story unit, both great. The suite was huge and very comfortable. That the temperature was controlled by Thermostat is something I wish all hotels would do. Bed was comfortable, but for me, I hate those "chicklet" pillows, brought my own regular size pillows. Room was clean and quiet. Have stayed at other Choice hotels in the SOO, which were in town, but this hotel is only 5 minutes from downtown and well worth the time. Breakfast was good, at first was leery of the eggs when I saw the diced onion and peppers, but the small amount really added to the flavor of the meal. Staff was friendly and quick to register. Will be back there again. Also check out the North 82 restaurant just down the road , great prime rib and received discount when I showed my motel passkey....

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Marketing & Communications Manager at Comfort Suites & Conference Centre Sault Ste. Marie, responded to this review, October 22, 2012
Dear Guest
We appreciate you returning to our establishment for a second stay. A returning patron gives us another opportunity to provide a positive visit here at Comfort Suites & Quattro Conference Centre. We are so pleased that you enjoyed your sleep on the comfortable beds and we will take your comments on the pillows under consideration. We hope you will take your experience with breakfast and visit Quattro Chophouse + Bar for other meals as well. Thank you for the wonderful feedback and we look forward to seeing you again.
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Toronto, Ontario, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 18, 2012

Great hotel and Great restaurant too -Quattro. The king size bed was the most comfortable I've had in a while. Glad to stay there anytime in the future!!! Right on the Great Northern so not far from any amenities.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia L, Manager at Comfort Suites & Conference Centre Sault Ste. Marie, responded to this review, October 19, 2012
Dear Guest

Thank you for your wonderful comments! We are so delighted that you enjoyed your stay at Comfort Suites and your time in our restaurant, Quattro Chophouse & Bar. We pride ourselves on great service and delicious food. We look forward to you seeing you again on your next visit to Sault Ste. Marie.
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Sudbury, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 10, 2012

Oct 7 2012
We recently had family and friends staying at this hotel for our daughters wedding and were very pleased with the service, from our accomadations to service it was top rate. We held our dinner and reception also here, and we could not have asked for a better night. Rooms are spacious, staff was excellent and overall we were pleased. We will suggest this hotel to anyone travelling best place to stay in the SOO !!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tricia R, General Manager at Comfort Suites & Conference Centre Sault Ste. Marie, responded to this review, October 11, 2012
Dear Guest, we are so pleased that you had the opportunity to use our facility for both hotel and reception services! Our facility allows the convenience for our guests to enjoy functions whether it be a family wedding as yours, meetings, conventions, trade shows etc as well as superior and spacious sleeping rooms. It's great that you enjoyed your stay and very important event while at Comfort Suites and Quattro Conference centre. We appreciate that you will recommend us to others as well - thanks to you and congratulations once again on your daughter's special day!
Best Regards, Tricia
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Additional Information about Comfort Suites & Conference Centre Sault Ste. Marie

Also Known As:
Comfort Suites & Conference Centre Sault Ste. Marie Hotel
Comfort Suites & Conference Centre Sault Ste. Marie Hotel Sault Ste. Marie
Comfort Suites And Conference Centre Sault Ste. Marie
Great Northern Hotel
Comfort Suites & Conference Centre Sault Ste. Marie Ontario
Address: 229 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z2, Canada
Phone Number:
Location: Canada > Ontario > Sault Ste. Marie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Sault Ste. Marie
#1 Business Hotel in Sault Ste. Marie
#1 Romantic Hotel in Sault Ste. Marie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites & Conference Centre Sault Ste. Marie 3*
Official Description (provided by the hotel):
Locally owned and operated by Quattro Hospitality Inc., the hotel features 157 suites and the Largest Convention space in Northern Ontario. Total capacity for the conference centre is 1,500 people due to 13,728 square feet of floor space. Full catering service for events is available. The hotel offers free high-speed Internet access, an indoor pool, whirlpool and sauna, fitness centre, business center, onsite restaurant and an onsite spa. Limousine service and Personal Trainer facilities. Air-conditioned guestrooms feature a refrigerator, microwave, full-size sofa bed, flat panel televisions, ipod docking stations and room service is available. The Comfort Suites hotel also provides easy access to local points of interest like the OLG Casino Sault Ste. Marie, Agawa Canyon Tour Train, Searchmount Ski Hill, Cambrian Mall, Bellevue Park and Crimson Ridge Golf Course. The hotel also participates in Choice Privileges, the Choice Hotels rewards program where guests can earn points toward free nights, Airline Rewards, gift certificates and more while staying at any Comfort, Comfort Suites, Quality, Sleep Inn, Clarion, Econo Lodge and Rodeway Inn hotel in Canada. ... more   less 
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