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Algoma's Water Tower Inn & Suites: Traveler Reviews

3.0 of 5
360 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z7, Canada
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Algoma's Water Tower Inn & Suites
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148 reviews from our community

Traveler rating
    84
    36
    16
    9
    3
See reviews for
Families
35
 
Couples
46
 
Solo
17
 
Business
41
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto, Canada
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“always look forward to staying here”
4 of 5 stars Reviewed November 5, 2012

The rooms may be small, but really - i'm here to sleep! always have a great sleep here - EXCELLENT beds, and the front desk does provide flat pillows is puffy is not to your liking. Very quiet (as crew members, we get 'guest sleeping' signs outside of our rooms, even at 5pm - because that may very well be when we are sleeping. May not be super central, but has everything you need and the shuttle boys are the best!
I have not used the spa, but i hear great things about it - especially the outdoor year round hot tub. I have used the gym and it is fine - better than most hotels i stay at.
i have stayed with family as well, and i like the feel of this place... a beacon of sleepy comfort.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Marketing Co-ordinator at Algoma's Water Tower Inn & Suites, responded to this review
November 7, 2012
You obviously stay in many hotels nation-wide, and therefore know a good hotel when you see it. As much as we try, many guests are not aware that we offer different pillow options should our regular pillows not suit your needs - I'm glad you have taken advantage of this service and that it has helped make us your "beacon of sleepy comfort". Thanks for the review!
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Thunder Bay, Canada
1 review
“Perfect place to stay on a long journey!”
5 of 5 stars Reviewed November 3, 2012

I had a long day of travelling; just looking foward to getting home, and I was delayed. I had to book a place to stay last minute, and a fellow traveller recommended the Water Tower Inn & Suites. The booking was simple and affordable, and, upon arrival, the front staff and manager were friendly, warm, and very helpful. My room was well appointed, the bathroom stellar and had a jacuzzi tub, and the room was nice and quiet even though the floor was near full occupancy. I understand they had renovated recently and it looked new and the whole facility was clean and well kept. Casey's staff at the restaurant were helpful, yet not overbearing, and the food and drinks great. I soaked in the tub before bed, enjoyed the chocolates left on the bedside table, and had a terrific sleep. The morning staff were just as pleasant. I've recommended it to a number of coworkers who travel through the Sault (Sue), and those who had been there before said it's always been an excellent experience. Warmth and charm meet you and send you on your way. It's perfect for anyone looking to shop too - lots of options directly across the street and near by. Highly recommended.

Room Tip: Ask for the jacuzzi tub - excellent way to unwind after a long day of travelling.
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jamie H, Marketing Co-ordinator at Algoma's Water Tower Inn & Suites, responded to this review
November 5, 2012
I'm so glad our "warmth and charm" exceeded your expectations and made your experience here at the Inn so wonderful! I noticed you provide some very wonderful tips in your review...may I suggest another? Perhaps you were not afforded enough time during your impromptu stay, but seeing as you're a fan of our jacuzzi tubs, I would suggest you try to find some time to relax in our water-spa, Club Cabana Aqua Spa next time you're in town...the indoor and outdoor hot tubs are both extra deep and extremely soothing. Safe travels and return soon!
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Milwaukee, WI
Top Contributor
62 reviews 62 reviews
10 hotel reviews
Reviews in 40 cities Reviews in 40 cities
29 helpful votes 29 helpful votes
“Clean, quiet & comfortable.”
5 of 5 stars Reviewed October 29, 2012

The title kind of says it all. The rooms are great, but you should also know there is a fantastic restaurant called Casey's Grill.Bar where you should absolutely order the salmon. Wow! They also have a pool facility that is more spa-like than what you might expect at a hotel. Very nice. You can also rent a bike during your stay, which is an absolutely great idea.

We happened to stay here during the Algoma Fall Fest, which offered up a performace of Nova Scotia's Beaton Sisters right down the hall from the lobby. Talk about convenient!!

Room Tip: I'm not sure all their rooms are quite good.
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jamie H, Marketing Co-ordinator at Algoma's Water Tower Inn & Suites, responded to this review
October 30, 2012
The Beaton Sisters are fantastic performers, and what luck for your visit to coincide with their show! I'm glad you were able to fully enjoy all of the Inn's various amenities including the delicious food in Casey's Grill.Bar. As you said, bike rentals are available for our guests, and there's really no better way to explore the Sault's many attractions than under your own pedal power.

Just a tip: The Algoma Fall Festival runs every year (just celebrated it's 40th) from roughly the beginning to the end of October. The many musical and theatrical performances are always superb! Look for the 2013 line-up on the Festival's website in the Summer and perhaps you'll find another show you might want to see.

Thank you kindly for the review!
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Toronto
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
28 helpful votes 28 helpful votes
“Great”
5 of 5 stars Reviewed October 27, 2012 via mobile

Restaurants great. Pool area great.
Jacuzzi and sauna great. Views great. Fireplaces great. Receptionists very helpful.

We were disappointed though to see NO colourful leaves on the Algoma gorge train trip. Only snow!! In october!!!!

  • Stayed November 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jamie H, Marketing Co-ordinator at Algoma's Water Tower Inn & Suites, responded to this review
October 30, 2012
Ah, such is the unpredictability of a Northern Ontario fall. While incredibly colourful and beautiful, it is brief...Mother Nature can sure be temperamental! Alas, on the brighter side of things, it seems you were not only able to enjoy the first snowfall of the year, but the first "Snow Train" ride!

Joking and less-than-enjoyable weather aside, it seems your recent visit to the Inn can be summed up in one word..."great". And we think that is just great! We surely hope you will return for another great visit...and perhaps actually catch the splendid fall colours of the North (they really are something special!)
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Sudbury, Ontario, Canada
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“package deal”
5 of 5 stars Reviewed October 22, 2012

on October 1st we stayed for two nights at the Tower Inn
in order to go aboard the Agawa train tour.
The Inn and the staff were great.....from the front desk , to the restaurant Casey's.
we totally enjoyed the room and facilities. every thing was well maintained.
Thankyou

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jamie H, Marketing Co-ordinator at Algoma's Water Tower Inn & Suites, responded to this review
October 30, 2012
Merci de votre revue excéllente. While Algoma's Water Tower Inn & Suites boasts many distinctive amenities (two dining facilities, an aqua spa, fitness centre, the McGuffin Art Gallery, etc), our excellent staff are our shining glory. Skilled and professional, our team members genuinely care about our guests and their experience while staying at the Inn. I'm pleased you enjoyed your personal experience and a great trip to the Agawa Canyon.
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Additional Information about Algoma's Water Tower Inn & Suites

Also Known As:
Algoma`s Water Tower Hotel Sault Ste. Marie
Algoma`s Water Tower Inn And Suites
Algoma`s Water Tower Hotel
Algomas Water Hotel
Hotel Algomas Water
Algoma's Water Tower Inn & Suites Sault Ste. Marie, Ontario
Address: 360 Great Northern Road, Sault Ste. Marie, Ontario P6B 4Z7, Canada
Region: Canada > Ontario > Sault Ste. Marie
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Sault Ste. Marie
#5 Business Hotels in Sault Ste. Marie
Price Range: $$
Hotel Class:3 star (3*)
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