The rooms may be small, but really - i'm here to sleep! always have a great sleep here - EXCELLENT beds, and the front desk does provide flat pillows is puffy is not to your liking. Very quiet (as crew members, we get 'guest sleeping' signs outside of our rooms, even at 5pm - because that may very well be when we are sleeping. May not be super central, but has everything you need and the shuttle boys are the best!
I have not used the spa, but i hear great things about it - especially the outdoor year round hot tub. I have used the gym and it is fine - better than most hotels i stay at.
i have stayed with family as well, and i like the feel of this place... a beacon of sleepy comfort.