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Fairfield Inn & Suites Sault Ste. Marie: Traveler Reviews

2.5 of 5
633 Great Northern Road, Sault Ste. Marie, Ontario P6B 5A1, Canada
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86 reviews from our community

    Trip type
Traveler rating
    57
    25
    4
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Date Rating
Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
“Good Value”
3 of 5 stars Reviewed November 6, 2012

I stay in A LOT of hotels.

Great rooms -- good size, brand new furnishings, and great pillows (very important).

Only dealt with one person upon check-in and checked out online but she was very very friendly and helpful.

Downside -- had to go down to front desk to use their one wine opener they found. Really.

Other downsides -- pool closes at 10pm. I arrived at 11pm and couldn't swim or hottub. Hilton's equivalent to Marriot's Fairfield (Hampton Inn) had a midnight close on their hottub/pool. Much better. Also much better is Hampton's 10pm complimentary breakfast close -- Fairfield's is at 9am. Bunk.

SUMMARY: Great rooms and great facility. Clean, large-ish, and brand new. Excellent rooms. But pool ends too early at night and breakfast too early in the morning.

So stay here if you go down and wake up early (which means you also don't drink wine). But stay at Fairfield if you want a late-night swim and bottle of wine complete with late(r) morning breakfast.

Matt

Room Tip: Rooms are actually great here... No secrets to share. Nicer rooms than most Fairmont/Four Seasons.
See more room tips
  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask MattEnns about Fairfield Inn & Suites Sault Ste. Marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review
November 16, 2012
Thank you for taking the time to post a review on your recent stay with us. We appreciate all feedback our guests have to offer. I am sorry to hear that our amenities did not meet your expectations. I can understand that after a long day of travelling a late night swim and a bottle of wine would make for a relaxing end to your day. Our hours of operation for the pool, spa and breakfast have worked for us in the past but will definitely consider revising the hours.
Thank you for choosing the Fairfield Inn & Suites Sault Ste. Marie and we hope to see you again in the future.
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Ottawa, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Nice..but heating system is noisy.”
3 of 5 stars Reviewed November 5, 2012

Stayed three nights...this is a relatively new hotel, very clean, very modern, and had all the amenities one would expect. Breakfast was good, and we have to say the best thing about the hotel was the extremely cheerful breakfast host. On the downside, we were there during heating season and found the heating system and fan in the room noisier than most (and we travel alot); whenever it clicked on during the night, it woke us up. For this reason alone, we won't stay here again.

Stayed October 2012, traveled as a couple
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Ask judy155004 about Fairfield Inn & Suites Sault Ste. Marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review
November 10, 2012
Thank you for the review regarding your recent stay with us. I would like to sincerely apologize for the disruption of your sleep due to the noise level of the HVAC unit in your room. The maintenance department has been made aware of this and will hopefully be able to remedy the issue as to not disrupt the sleep of our future guests. Thank you again for taking the time to post the review and making us aware of this issue.
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Sudbury
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Best Choice in Sault Ste. Marie!”
5 of 5 stars Reviewed October 29, 2012

This hotel is new, very well maintained, rooms are well appointed, staff welcoming and
friendly, and the buffet breakfast has great selection.
I have one small concern: there was an exterior light right outside our room (ground floor), that was so bright that the curtains could not totally darken the room.
Will definitely return.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FoxT about Fairfield Inn & Suites Sault Ste. Marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review
November 2, 2012
Thank you for posting your review on TripAdvisor. I'm glad to see you enjoyed your stay with us. I am sorry to hear that the curtain was not able to fully block out the exterior light, we will have our maitinence department try to reposition the spot lights to keep as much light out of the guest rooms as possible. We look forward to seeing you on your next visit to Sault Ste. Marie.
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Niagara Falls, Canada
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
“Excellent Choice”
5 of 5 stars Reviewed October 27, 2012

While on a cross country road trip we chose to stay at the Fairfield Inn & Suites in Sault Ste. Marie. What an excellent choice. Upon arrival the very welcoming front desk staff offered helpful information and upgraded us to a beautiful King Suite.

The Hotel is located in a newer end of the City on the Trans Canada Highway, surrounded by nearby restaurants, shops, a liquor store across the street and a short drive to the Downtown Waterfront. My wife and I had a nice walk along the waterfront boardwalk, had a look at the nearby historic canal system, took in some shopping at the mall and tried our luck at Casino Sault Ste. Marie. The (first Canadian female astronaut) Roberta Bondar Pavilion and marina is also located along the Downtown Waterfront.

Our spacious room was very clean and comfortable. We enjoyed the swimming pool (albeit small) and the jacuzzi. Breakfast was enjoyable. We enjoy staying at the Fairfield Inns and this is one of the nicer ones. I highly recommend a stay at this hotel.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RickyLeeca about Fairfield Inn & Suites Sault Ste. Marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review
November 2, 2012
Thank you very much for the wonderful review and recommendation. Its nice to see that you were able to enjoy the boardwalk along the city's waterfront, as well as some of the other attractions the Soo has to offer. Hopefully we will be seeing you again on any future visits to Sault Ste. Marie.
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London, UK
Contributor
20 reviews 20 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
“First class hotel”
4 of 5 stars Reviewed October 16, 2012

My partner and I stayed here for 2 nights in mid September on a road trip. From the moment you arrive you can tell this is a classy hotel. It was our first time at a Fairfield Inn and it won't be the last. The staff are friendly and helpful. The hotel is very tastefully decorated with bold splashes of colour, all very clean and well-maintained. The room was the same standard with a slightly larger bathroom than other groups, quiet and effective air conditioning, good storage, a fridge and microwave. There is a pool and exercise room and internet in the lobby. It has everything you need. The breakfast room is bright and welcoming and feels homely. It is located close to shops and restaurants and we can recommend the Boston Pizza (sports bar) right opposite the hotel which has helpful staff and a good menu. I wouldn't hesitate to recommend this hotel and can't wait to try another Fairfield Inn.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Itchyfeet021065 about Fairfield Inn & Suites Sault Ste. Marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review
October 20, 2012
I am happy that we were your first experience with the Fairfield Inn & Suites brand and that won't be the last. Marriott has standards for each of...
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Super 8 Sault Ste. Marie
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Sault Ste. Marie, Ontario
4 of 5 stars 154 Reviews
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Additional Information about Fairfield Inn & Suites Sault Ste. Marie

Also Known As:
Fairfield Inn & Suites Sault Ste. Marie Hotel Sault Ste. Marie
Fairfield Inn And Suites Sault Ste. Marie
Fairfield Inn & Suites Sault Ste. Marie Hotel
Fairfield Inn & Suites Sault Ste. Marie Ontario
Address: 633 Great Northern Road, Sault Ste. Marie, Ontario P6B 5A1, Canada
Phone Number:
Region: Canada > Ontario > Sault Ste. Marie
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Sault Ste. Marie
#3 Family Hotels in Sault Ste. Marie
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
If you’re traveling for business or pleasure, Fairfield Inn & Suites, provides everything you will need to make the most of your stay at a convenient location! Great value and great service; all backed by a name you can believe in: Marriott. We also offer great group rates, whether it be for a wedding or sports team. You will find everything you need right at your doorstep. Included in the rate is a complimentary breakfast served daily, free Wi-Fi access throughout the hotel, a Salt Water Pool, Jacuzzi, a 24-hour Fitness centre, guest laundry on site and ample free parking. We also offer over 1000 sq feet of meeting space. Within walking distance to the hotel you'll find several excellent restaurants as well as great shopping. We are a 15 minute drive to all arenas and the downtown core. We are also the closest hotel to the new location of the Sault Area Hospital. Call one of our experienced Guest Service Representatives today to book your stay at the Fairfield Inn & Suites by Marriott-Sault Ste. Marie - Where staying is believing! ... more   less 
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