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“Nice..but heating system is noisy.” 3 of 5 stars
Review of Fairfield Inn & Suites Sault Ste. Marie

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Fairfield Inn & Suites Sault Ste. Marie
2.5 of 5 Hotel   |   633 Great Northern Road, Sault Ste. Marie, Ontario P6B 5A1, Canada   |  
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Ranked #3 of 23 hotels in Sault Ste. Marie
Ottawa, Canada
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Nice..but heating system is noisy.”
3 of 5 stars Reviewed November 5, 2012

Stayed three nights...this is a relatively new hotel, very clean, very modern, and had all the amenities one would expect. Breakfast was good, and we have to say the best thing about the hotel was the extremely cheerful breakfast host. On the downside, we were there during heating season and found the heating system and fan in the room noisier than most (and we travel alot); whenever it clicked on during the night, it woke us up. For this reason alone, we won't stay here again.

Stayed October 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review, November 10, 2012
Thank you for the review regarding your recent stay with us. I would like to sincerely apologize for the disruption of your sleep due to the noise level of the HVAC unit in your room. The maintenance department has been made aware of this and will hopefully be able to remedy the issue as to not disrupt the sleep of our future guests. Thank you again for taking the time to post the review and making us aware of this issue.
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163 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
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English first
Sudbury
Top Contributor
52 reviews 52 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 29, 2012

This hotel is new, very well maintained, rooms are well appointed, staff welcoming and
friendly, and the buffet breakfast has great selection.
I have one small concern: there was an exterior light right outside our room (ground floor), that was so bright that the curtains could not totally darken the room.
Will definitely return.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review, November 2, 2012
Thank you for posting your review on TripAdvisor. I'm glad to see you enjoyed your stay with us. I am sorry to hear that the curtain was not able to fully block out the exterior light, we will have our maitinence department try to reposition the spot lights to keep as much light out of the guest rooms as possible. We look forward to seeing you on your next visit to Sault Ste. Marie.
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Niagara Falls, Canada
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed October 27, 2012

While on a cross country road trip we chose to stay at the Fairfield Inn & Suites in Sault Ste. Marie. What an excellent choice. Upon arrival the very welcoming front desk staff offered helpful information and upgraded us to a beautiful King Suite.

The Hotel is located in a newer end of the City on the Trans Canada Highway, surrounded by nearby restaurants, shops, a liquor store across the street and a short drive to the Downtown Waterfront. My wife and I had a nice walk along the waterfront boardwalk, had a look at the nearby historic canal system, took in some shopping at the mall and tried our luck at Casino Sault Ste. Marie. The (first Canadian female astronaut) Roberta Bondar Pavilion and marina is also located along the Downtown Waterfront.

Our spacious room was very clean and comfortable. We enjoyed the swimming pool (albeit small) and the jacuzzi. Breakfast was enjoyable. We enjoy staying at the Fairfield Inns and this is one of the nicer ones. I highly recommend a stay at this hotel.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review, November 2, 2012
Thank you very much for the wonderful review and recommendation. Its nice to see that you were able to enjoy the boardwalk along the city's waterfront, as well as some of the other attractions the Soo has to offer. Hopefully we will be seeing you again on any future visits to Sault Ste. Marie.
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London, UK
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 16, 2012

My partner and I stayed here for 2 nights in mid September on a road trip. From the moment you arrive you can tell this is a classy hotel. It was our first time at a Fairfield Inn and it won't be the last. The staff are friendly and helpful. The hotel is very tastefully decorated with bold splashes of colour, all very clean and well-maintained. The room was the same standard with a slightly larger bathroom than other groups, quiet and effective air conditioning, good storage, a fridge and microwave. There is a pool and exercise room and internet in the lobby. It has everything you need. The breakfast room is bright and welcoming and feels homely. It is located close to shops and restaurants and we can recommend the Boston Pizza (sports bar) right opposite the hotel which has helpful staff and a good menu. I wouldn't hesitate to recommend this hotel and can't wait to try another Fairfield Inn.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review, October 20, 2012
I am happy that we were your first experience with the Fairfield Inn & Suites brand and that won't be the last. Marriott has standards for each of their brands so you will always know what to expect when staying at any of their properties. Thank you for choosing to stay with us and for the wonderful review.
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Ontario, Canada
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 10, 2012

Friendly, professional staff. All the ameneties of a big city hotel in a small city! The hotel is really new as it wasn't even on the Google maps Street View. The breakfast is more than a basic continental breakfast and provide a huge selection of fruits, pastries, cereals, drinks etc. Rooms are spacious and clean with great towels and pillows as well.

Only minor issue: Only 1 elevator so line ups can get long during "peak" time (especially around breakfast/check out time). However, I just took the stairs as the hotel is only 3 floors anyway.

The hotel is located uptown so it's not walking distance to the downtown attractions. However, SSM is quite small, and the central area can be accessed in 5 minutes by car.

Room Tip: If you are sensitive to noise, make sure to request a room away from the highway as the hotel is rig...
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review, October 20, 2012
We appreciate you taking the time to post a review on your recent stay. The hotel is just over 2 years old and was just being built when the Google trucks came through town. We are up on the hill in a newer developed area of town, but it is just a 5 minute drive to all the downtown attractions. Thank you for the review, I'm glad you enjoyed your stay and we look forward to seeing you again.
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Regina
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 7, 2012

Travelling from the west we always stay at Sault Ste Marie. This hotel is new/clean/modern/comfortable. Don't have anything negative to say about this establishment. Will definitely stay again/recommend.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review, October 19, 2012
Thank you so much for the wonderful review and recommendation. We look forward to seeing you again on your next visit.
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Whitby, Canada
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 3, 2012

Stayed one night on September 10th. on a road trip from Ontario west to BC. Found the room to be small but clean, modern and new. Well equiped with flat screen TV, fridge, microwave and Wifi. Located beside Trans-Canada Highway close to fast food, beer and liquor stores. Continental breakfast was adequate but not up to the standards we have experienced at Fairfield Inns in the US. Would give hotel this a rating of 7 out of 10.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rebecca H, Front Office Manager at Fairfield Inn & Suites Sault Ste. Marie, responded to this review, October 18, 2012
Thank you for posting your review. I am glad that you were able to stay with us during your cross country travels. You are correct, in that our breakfast may be a little different from other Fairfield Inn & Suites, as we are a Canadian property the standards that they will allow us to offer is slightly different than our American neighbours. Hopefully we will see you again should you find yourself passing through the Soo on another cross country trip.
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Additional Information about Fairfield Inn & Suites Sault Ste. Marie

Address: 633 Great Northern Road, Sault Ste. Marie, Ontario P6B 5A1, Canada
Phone Number:
Location: Canada > Ontario > Sault Ste. Marie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Sault Ste. Marie
#3 Business Hotel in Sault Ste. Marie
#4 Family Hotel in Sault Ste. Marie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Sault Ste. Marie 2.5*
Official Description (provided by the hotel):
If you’re traveling for business or pleasure, Fairfield Inn & Suites, provides everything you will need to make the most of your stay at a convenient location! Great value and great service; all backed by a name you can believe in: Marriott. We also offer great group rates, whether it be for a wedding or sports team. You will find everything you need right at your doorstep. Included in the rate is a complimentary breakfast served daily, free Wi-Fi access throughout the hotel, a Salt Water Pool, Jacuzzi, a 24-hour Fitness centre, guest laundry on site and ample free parking. We also offer over 1000 sq feet of meeting space. Within walking distance to the hotel you'll find several excellent restaurants as well as great shopping. We are a 15 minute drive to all arenas and the downtown core. We are also the closest hotel to the new location of the Sault Area Hospital. Call one of our experienced Guest Service Representatives today to book your stay at the Fairfield Inn & Suites by Marriott-Sault Ste. Marie - Where staying is believing! ... more   less 
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Also Known As:
Fairfield Inn & Suites Sault Ste. Marie Hotel Sault Ste. Marie
Fairfield Inn And Suites Sault Ste. Marie
Fairfield Inn & Suites Sault Ste. Marie Ontario

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