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“What a pleasant surprise!!!” 4 of 5 stars
Review of Howard Johnson Inn Sarnia

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Howard Johnson Inn Sarnia
2.0 of 5 Hotel   |   1716 London Line, Sarnia, Ontario N7T-7H2, Canada   |  
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Ranked #9 of 14 Hotels in Sarnia
1 review
“What a pleasant surprise!!!”
4 of 5 stars Reviewed December 21, 2010 via mobile

Myself and my girlfriend stayed at the Howard Johnson In Sarnia on Saturday December 18th 2010.

We were greeted and made welcome by Tracey the moment we walked in the front door (thank you for the warm greeting)

Before long we were joined by a friend who once worked at this hotel way back pre renovation and she was positively astonished at the transformation!! Our room (the jaccuzi suite) was well appointed with new furnishings including a king sized bed with impeccable linens...fruit basket , bar fridge and microwave, hair dryer, LCD TV, and plenty of bath linens as well...conveniently the ground level suites on the back side have an exit to a parking lot allowing us to park outside our room and smoke In our vehicle with little inconvenience

In the morning we found a fabulous morning room / breakfast room where we enjoyed our complimentarly breakfast choices (fresh danish muffins ,bagels,toast,an assortment of fruits,cereals, Waffles / waffle maker, juices , tea and coffee)

I have to say our stay was very enjoyable and as I understand it improvements are constantly being made ...we will most definitely be staying here again as we frequent the city of Sarnia and this is the best value for money....and when we left we popped across the street literaly to grab a timmies before hitting the highway out of town. I recommend suite 101 ...its comfortable and quiet and private...Thank you to all who made our stay so enjoyable

Sincerely
Rhonda Witherow

  • Stayed December 2010
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoSarnia, Guest Relations Manager at Howard Johnson Inn Sarnia, responded to this review, December 24, 2010
Thank you Rhonda for choosing the Howard Johnson Inn while visiting Sarnia. We would also like to thank you for sharing your wonderful experience here on trip advisor for others.

We are all so delighted to hear that you and your girlfriend had such a pleasant stay and enjoyed our hotel and services so much. We have such a dedicated and admired Hojo team and Tracey being our newest member has proven a perfect fit.

We look forward to sharing our vision of Happiness and all of the upcoming changes with you each time you are here in Sarnia. Sincerely, Susan
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96 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Toronto
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 13, 2010

I have my own marketing business and often travel with my colleague's & sometimes with my 2 girls business with pleasure.
Last week after our long sales trip from States, out team of 6 decided to stay in Sarnia. Since it would have been a long day for my girls. We checked out another hotel in the area, but decided to stay with HOJO. It was a very nice HOJO compared to a few I had stayed in the past. The front desk agent was very helpful. Since I am on the road most of the time traveling, I have stayed with different brands. Room was bright & clean. Very comfortable beds. As anyone who knows of Sarnia, will know that it is a sweet little town. It is great to have a hotel like HOJO which serves as a 'home away from Home" We were greeted by a gentleman next morning at breakfast which these days you dont get to see at hotels and motels. I would not hesitate to recommend anyone to this hotel weather they are travelling for business or leisure. We now have a established rate with the Hotel and will defiantly stay here again. Keep up the great work guys.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoSarnia, Guest Relations Manager at Howard Johnson Inn Sarnia, responded to this review, December 24, 2010
Thank you so much for taking the time to express your enjoyable experience with us. It was so wonderful to meet you and your girls during your stop-over here in our beautiful city. It has been and always will be our absolute pleasure to continue being your home away from home.
Thank you kindly,
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Toronto, Canada
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed October 10, 2010

We stayed at this hotel because of the positive comments on trip advisor. While it is true the hotel has been renovated nicely, they did not replace the room doors. Imagine our surprise with what seemed like a closet door with a push button lock as the only security. The room was clean and full of new furniture but unfortunately the wallpaper looked like it was from the seventies. Our room was also missing the mini fridge. The area is a little sketchy which I was aware of when I booked it.
Unfortunately Sarnia is sorely lacking nice hotel accomodations which is surprising for such a lovely city. We would not stay here again.

  • Stayed October 2010, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoSarnia, Guest Relations Manager at Howard Johnson Inn Sarnia, responded to this review, October 13, 2010
I wish to sincerely apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.

Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis.

In addition, please know that we have 24/7 Front Desk, 24/7 Management, 24/7 Maintenance & Housekeeping Services, and 24/7 Security Surveillance in all common areas of our hotel. Please accept my sincerest apology for your dissatisfaction with your visit. Our guest experiences are our highest priority here at Howard Johnson Inn - Sarnia. It would be greatly appreciated if you could contact me at the hotel (519-541-9400) as I would like the opportunity to personally apologize, discuss and follow up on your concerns.

Thank you,
Susan Oag-Climie
Guest Service Manager
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Northern Alberta
Top Contributor
58 reviews 58 reviews
28 hotel reviews
Reviews in 19 cities Reviews in 19 cities
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed October 8, 2010

The worst thing about the place is there are no dead bolts on the doors. Just the indoor push button on the doorknob to lock your door and that goes for inside and outside doors (two door rooms). I was nervous all night. Then in the morning after a shower found no hairdryer in room. Had to go to front desk to get one. We read other reviews on this sight and thought it eas going to be ok, but with our experience we would not stay there again. It is not secure.

  • Stayed October 2010
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoSarnia, Guest Relations Manager at Howard Johnson Inn Sarnia, responded to this review, October 13, 2010
I wish to sincerely apologize that your stay with us was anything less than you expected. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We are continuously upgrading our hotel to better suit our guests needs. We currently have 24/7 Front Desk, 24/7 Management, 24/7 Maintenance & Housekeeping Services, and 24/7 Security Surveillance in all common areas of our hotel. Our guest's experience and comfort are our highest priority and we hope to have the opportunity to accommodate you again in the future. I would like to personally apologize and further discuss your stay with you at your convenience. (519-541-9400) Thank you kindly, Susan
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Toronto, Canada
1 review
5 of 5 stars Reviewed September 24, 2010

I travel quite a bit and I have never experienced such a Hospitable Hotel Staff like the team at the Howard Johnson Inn Sarnia. Everyone was accommodating and pleasant every step of the way! The newly renovated rooms were so awesome and comfortable! We were pampered to the hilt. Way to Go HoJo!!!!!!

  • Stayed September 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoSarnia, Guest Relations Manager at Howard Johnson Inn Sarnia, responded to this review, October 13, 2010
Thank you for taking the time to share your enjoyable experience with others regarding our hotel and our Hojo Team. It is with great pride that I can truly say that we have the most wonderful and caring owners, management and staff that I have ever had the pleasure to work with. We were extremely pleased to read your review as we do strive to ensure all of our Guest’s experiences are as memorable as yours. We appreciate your positive comments and hope you will have an opportunity to stay with us again! :D
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Peterborough, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed August 30, 2010

Last Sunday, we stayed overnight on our way to visit friends in Michigan. I had previously pre-registered on line. Upon our arrival, we were greeted by a very friendly receptionist. As our room wasn't ready, she printed out information about movies for us to see.

After the movie was over, we drove back to the motel. We were greeted by a second very welcoming receptionist who checked us in. We had a wonderful, clean room (201) and enjoyed a restful sleep. The bar fridge and microwave were unexpected conveniences.

To our surprise and amazement the next morning, we were greeted in the lobby by a delicious continental breakfast. WOW!

After a nutritious breakfast, we left for Michigan. What a great start for the day and what a great experience we had at your motel. Thank you very much.

gd

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HojoSarnia, Guest Relations Manager at Howard Johnson Inn Sarnia, responded to this review, October 14, 2010
Thank you for taking the time to share your amazing experience with others. We were so happy to hear that you enjoyed your stay with us and found our staff so friendly and helpful. Our rooms are beautiful and I am glad that we had the opportunity to share one with you.
I had the pleasure of meeting you both at breakfast and may I say that the most amazing part of our jobs are that we get the opportunity to meet such fantastic guests. It is and always will be our privilege to accommodate and take part in ensuring quality accommodations and service to all of our guests. Thank you for stopping by and we hope to see you again! Susan
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London, Canada
1 review
5 of 5 stars Reviewed July 20, 2010

We stayed there over the Bayfest rock weekend and we were totally blown away by how friendly and helpful the staff were. Our room was absolutely beautifully decorated although slightly on the small side, but served me and two friends perfectly. One in our group smoked so front desk (Sue) made sure that we had a room with an outside door. This was the best stay we have ever had in Sarnia and we will be back. Thank you Hojo! You Rock!!

  • Stayed July 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Howard Johnson Inn Sarnia

Address: 1716 London Line, Sarnia, Ontario N7T-7H2, Canada
Phone Number:
Location: Canada > Ontario > Sarnia
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #9 of 14 Hotels in Sarnia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Howard Johnson Inn Sarnia 2*
Number of rooms: 49
Official Description (provided by the hotel):
Please pay pets fee is $25 at check-in because its not included the price ... more   less 
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Also Known As:
Howard Johnson Inn Sarnia Hotel Sarnia
Howard Johnson Inn Sarnia Ontario

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