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“Roland's Steak House lacks a Nice Server” 2 of 5 stars
Review of Roland's Steak House

Roland's Steak House
845 Highway 7E, Peterborough, Ontario, Canada (Formerly Roland's Steak House & Tavern)
(705) 742-8762
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Ranked #24 of 263 restaurants in Peterborough
Dining options: Breakfast/Brunch, Late Night
Restaurant details
Dining options: Breakfast/Brunch, Late Night
Peterborough
Contributor
12 reviews 12 reviews
11 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
17 helpful votes 17 helpful votes
“Roland's Steak House lacks a Nice Server”
2 of 5 stars Reviewed April 30, 2013

We decided to have an experience at Roland's because we are always greeted with the best service in town but on our visit our server Liz was obviously having a bad day.
My co-worker and myself both had prime rib which was piping hot and the sides were just as good. Liz however ruined our experience and we won't be back.
We ordered wine and it took her 20 minutes to get to our table. Not sure why it took her so long she had 6 tables and have been served quicker in busier settings. Our water was not refilled, she snapped at myself when I asked her to repeat the feature as if though her mind was clearly elsewhere. I would have called the restaurant and spoke to the owner but I think a thread like this might open their eyes to who they hire.
If you dine at Roland's do yourself a favor don't ask to be served by this waitress apparently Liz thinks she is above her job description and for the tip regret leaving her anything but wanted other staff not to go without because she doesn't like her job. To the owner you should maybe make sure the staff working are having a good day because for her service you lost two customers who will only tell two more.
Liz should think of leaving service if she doesn't like people and maybe work in the kitchen
Thanks for a lousy visit.

  • Visited March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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37 reviews from our community

70% Recommend
    21
    5
    8
    3
    0
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Peterborough, Canada
Contributor
12 reviews 12 reviews
6 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
24 helpful votes 24 helpful votes
“Very good dining experience !”
4 of 5 stars Reviewed April 8, 2013

Rolands Steak House and Tavern has been around for 30 plus years.
It has a reputation as being a special occasion restaurant with excellent good and service.
We had not been there in the past 5 years or more but had heard it had undergone renovation and was attracting a good crowd.
Saturday, April 6, 2013 my wife and I and good friends went to Rolands. We were not disappointed ! The decor was very modern and tastefully done. Service was first rate and the good was excellent, I had the New York 12 0z. steak for $25 and it was very good. It was cooked exactly medium as ordered but could use a bit more spice and some mushrooms to top it off. The French Onion soup to start was the best I have had in Peterborough.
My wife had the back ribs and said they were excellent.
I managed to avoid the dessert menu but the carrot cake was to die for according to our friends.
Highly recommend and will definitely be back !

  • Visited April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millbrook
Top Contributor
53 reviews 53 reviews
40 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
“Good Steak House But Service Could Be Better”
3 of 5 stars Reviewed March 8, 2013

Have only been there a couple of times. The first to celebrate an anniversary and I was not impressed with the service. Took too long to get seated and it was not busy.
The second time was for a businss function and service was better because it was a catered affair.

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, Canada
Top Contributor
73 reviews 73 reviews
54 restaurant reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
“Quality Steak House”
5 of 5 stars Reviewed February 22, 2013

This is one of Peterborough's oldest steak houses. They offer quality food and a fair price. They have private diningrooms if required. Highly recommended.

Visited January 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough
1 review
3 helpful votes 3 helpful votes
“Not Fine Dining”
3 of 5 stars Reviewed February 17, 2013

We went to Roland's expecting the "Fine Dining" indicated on their highway sign. It was alright but it wasn't fine dining. The service was rushed to put it mildly, if we didn't slow the waitress down on several occasions we would have been out in 45 minutes, which is fine for a weekday lunch but not what we were looking for on a Saturday evening. We had the stuffed chicken and the stuffed veal, both were served with the exact same sides (broccolli, squash) and our choice of potatoes. They were good but very run of the mill and definitely not worth the price we paid. Coffee was left on the table as we were taking a short washroom break so was getting cold by the time we returned and dessert was supposed be home made apple strudel but was equivalent to something one might by from the freezer section of a grocery store, it wasn't strudel. The decor is just a little nicer that your average restaurant but dated with a spray painted gold tile ceiling. The washrooms are below average for even a gas station restaurant. We left disappointed, it was not the event we were looking for or expected given Roland's reputation.

  • Visited February 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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