We stayed here for one night when in town for a family event. This is a very new hotel, and as a Hilton Garden Inn it is under their more affordable, value category of the Hilton chain. If you have to fly out of the Ottawa airport or need to stay in the Hunt Club area or south east Ottawa, you can't go wrong. The rooms are huge, for starters. Modern, clean and bright, there was loads of room to move around the place. Nowadays, it is hard to find spacious hotel rooms, especially in new hotels, which tend to choose density over comfort. Our only complaint about the room were the shower heads were placed a little high in the shower. It is as if with the size of the rooms and the height of the shower heads, they are expecting to house basketball teams! Nevertheless, the shower head height issue was not major, just unusual. The pool area, also very clean, was bright and well-maintained. There is a comfie lounge in the lobby where you can watch tv and also monitor your flight on an arrivals and departure screen for the airport, literally bordering on the hotel. The front desk and restaurant staff were exceptionally professional. They really went out of their way to show us where things were, etc. The restaurant staff were on par with the treatment we have had in 5-star restaurants; all this for a less than $10 breakfast! The coffee was so good, we took "travellers" (refills to go), which we rarely do. Usually, we are looking for the nearest Starbucks. Honestly, 5-star hotels in the Hilton chain could take lessons in hospitality excellence from the staff of this hotel. Take note, Hilton, these people represent you well - we hope you reward them aptly!
- Official Description (provided by the hotel):
- At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to downtown Ottawa. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. The Hilton Garden Inn in Ottawa is designed with you in mind, and offers the following services: Garden Grille and Bar, Evening Room Service Available, 24-hour Pavilion Pantry® convenience store, Pavilion Lounge, Complimentary shuttle service and self parking (Park and Fly rates available!), Complimentary business center, Complimentary wired and wireless Internet access throughout entire hotel, including guest rooms, Indoor heated pool and whirlpool, Complimentary Exercise Room, 7,200 sq. ft. state-of-the-art banquet facilities, Complimentary morning paper, Valet and self-laundry available. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Garden Inn Ottawa Airport Hotel Ottawa
- Ottawa Hilton