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“Pricey but good food!” 4 of 5 stars
Review of The Works

The Works
326 Richmond Road, Ottawa, Ontario, Canada (Westboro Village)
613-564-0406
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Ranked #135 of 2,222 Restaurants in Ottawa
Cuisines: Hamburgers
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Takeout, Late Night
Neighborhood: Westboro Village
Ottawa, Canada
Contributor
16 reviews 16 reviews
3 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Pricey but good food!”
4 of 5 stars Reviewed May 25, 2013

Excellent burgers and shakes; enjoyed tower of onion rings (not huge but filling). Excellent service try to get there for early meals or wait until the rush is over.

Visited March 2013
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534 reviews from our community

Visitor rating
    181
    222
    89
    31
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Ottawa, Canada
Top Contributor
62 reviews 62 reviews
48 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Great burger”
4 of 5 stars Reviewed May 25, 2013

i was talked into trying this place as my friends are aware that I really love burgers and in my opinion good burgers are hard to find. I was totally impressed with the selection of burgers, the choices offered and the way it was cooked when bought to the table. I loved it and had onion rings instead of fries which were delish....The service is always goo and I've been back a second time just to see if consistent. The second experience was as good as the first. We tried the Bank Street location, parking was easy.

  • Visited May 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Senior Contributor
45 reviews 45 reviews
38 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
96 helpful votes 96 helpful votes
“Fallen behind the times”
3 of 5 stars Reviewed May 15, 2013

When the Works opened it was the first "gourmet" burger place in Ottawa and it was very good. The novelty of all of the different creations was fun and most were quite good. You could order your burger as you wanted and they cooked them to a juicy medium. The rings were also fresh and new and very good. Fast forward a few years and other places like Vera's and Dicks have opened and far surpassed the Works in terms of quality and especially value. Now the menu is a jumbled mess, the burgers are cooked medium well and are dry and the rings seem more breaded. And for all of that decreases in quality the prices just keep rising. Still a fun destination once in a while but there are now far better burgers in town at far better prices.

  • Visited May 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Senior Reviewer
9 reviews 9 reviews
7 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Overrated, do Hintonburger or Vera's Burger Shack”
3 of 5 stars Reviewed May 13, 2013

Usually overcrowded not up to par, it's a novelty act. For a truly awesome burger experience try Hintonburger (Glebe) or Vera's Burger Shack (Bells Corners)

  • Visited October 2012
    • 3 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carleton Place, ON
Senior Contributor
31 reviews 31 reviews
3 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“The Works, St. Laurent Blvd, Ottawa”
3 of 5 stars Reviewed May 12, 2013

I don't like greasy food so I don't enjoy the burgers but everyone else seems to! The salads are good and the atmosphere is great.

Visited October 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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