We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Food is Great but Service in The Bar was Bad” 5 of 5 stars
Review of Hy's Steak House

Hy's Steak House
170 Queen St, Ottawa, Ontario, Canada
+1 613-234-4545
Website
Menu
Improve this listing
Reserve with OpenTable
Hy's Steak House is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Ranked #101 of 2,218 Restaurants in Ottawa
Price range: $51 - $51
Cuisines: Steakhouse
More restaurant details
Restaurant details
Good for: Doing business, Entertaining clients
Dining options: Lunch, Dinner, Reservations, Late Night, Private Dining
Dining style: Casual Elegant
Cross street: O'Connor
Description: Perfectly grilled Canadian Prime steaks, cold martinis and warm hospitality. A relaxed, refined atmosphere. You deserve to visit Canada's Premier Steakhouse. We are Hy's, and proud of it, since 1955.
Calgary, Canada
Top Contributor
186 reviews 186 reviews
105 restaurant reviews
Reviews in 80 cities Reviews in 80 cities
147 helpful votes 147 helpful votes
“Food is Great but Service in The Bar was Bad”
5 of 5 stars Reviewed July 1, 2013

Normally we eat in the Steak House and the food and service is outstanding. We decide to go at the last minute without a reservation and ended up eating in the Bar. The food as always but the service was not very good. It almost seemed that the Bar Tender/Waiter felt that it was not his job to provide the service for the food. The only time we have been disapointed with Hy and we eat here every time we are in Ottawa with our group. If we fail to make a reservation we will go somewhere else but we will not eat in the Bar again.

  • Visited June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

142 reviews from our community

Visitor rating
    77
    25
    26
    11
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Gillingham, United Kingdom
Top Contributor
126 reviews 126 reviews
41 restaurant reviews
Reviews in 74 cities Reviews in 74 cities
83 helpful votes 83 helpful votes
“Great Steak, Great Setting”
5 of 5 stars Reviewed June 28, 2013

This is a high end steak house, the steak was perfect, the waiting staff very good and the decor inside creates a good ambiance. Thought the price was reasonable. would eat here again

Visited June 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Khartoum
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“The Perfect Anniversary Dinner”
5 of 5 stars Reviewed June 23, 2013

Last evening 5 of us went for our Anniversary dinner, our 30th , our friends 56th and our son. We have been to Hy's in the past, always for a special occasion. We know to expect excellent food and service. The restaurant was packed and i wondered " just how can they keep up the quality "?

Indeed we waited a bit long for our main course BUT when it arrived we had 3 different steaks, 2 of us had Rack of Lamb. (each perfectly prepared and presented). I cannot get over how such a busy restaurant can consistently deliver such quality meals and service. Yes though a bit long in waiting the service was outstanding. We hope to be back for our 35th and 61st Anniversaries. Thank you Hy's for the Perfect Anniversary Dinner!

  • Visited June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Contributor
11 reviews 11 reviews
6 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Best Steak House Best Restaurant”
5 of 5 stars Reviewed June 21, 2013

Best steakhouse and Best Restaurant in Ottawa

Hy’s Steakhouse, simply outstanding, for over 40 years we have been going to Hy’s and we can truly say everyone of our dining experiences have been fantastic!
Hy’s is a restaurant you can count on for consistency, Great food, great service, great ambiance every single visit.
They offer a large variety of steaks prepared different ways but their menu also offer many other fantastic meals such as lobster, tuna , salmon, ribs, chicken… yes we have tried it all ,it is all very very good!
The management and staff always display their care and value of excellent customer service; we are always so impressed with the special attention to all details put in to ensure that every customer enjoys their food, service and ambiance while dinning at Hy’s
Their special touch such as preparing their fabulous salads and flambé deserts at your table is a worthwhile experience on its own!!!
Special thanks to Birj who serves us always in a fantastic mood with his special touch and his incredible memory and attention to details, it is remarkable to have the privilege to watch him provide such outstanding service and recommendations at our table but also to observe his magical capabilities while serving a lot of other tables with the same special care every time!!
Every time we leave Hy’s, we always say the same thing, that was great, can’t wait to come back!!!!
The Fisher’s

  • Visited June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Senior Contributor
33 reviews 33 reviews
11 restaurant reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
“Superb steaks, great atmosphere”
5 of 5 stars Reviewed June 14, 2013

This is a great steakhouse downtown Ottawa. Decoration of the restaurant brings you back in time for you to enjoy a very nice meal in a quite and relaxed atmosphere. The service was extremely efficient and friendly, as the restaurant was not crowded, and the food was just superb. Great steak, excellent prepared and well presented. Food choice is limited as usual in steakhouses, but nothing really to complain about. Good selection of wines to accompany your steak.

For dessert, we took banana flambee with icecream, which is prepared in front of you by the waiter!

Overall a great experience, recommended for business meetings. It is quite pricey, but certainly worth it for special occasions!

  • Visited June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Hy's Steak House also viewed

 
Ottawa, Ontario
 

Been to Hy's Steak House? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Hy's Steak House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.