Location is great and the rooms are cozy and clean. We were a group of girls out for an entertaining girls' weekend and were looking forward to using the hot tub only to find that it was a dirty cesspool of filth and germs. Needless to say we were very disappointed! The front desk staff seem disinterested in assisting their guests.
Also, bathroom toiletries were not stocked and not nearly enough for the guests occupying the room. Even though the hotel advertises a spa, it was not open when we wanted to use the facilities.
My review might seem like an anomaly amongst these other glowing reviews, but I'm only being truthful about my experience.
If the employees put more effort and care into addressing their guests, maybe it would be palatable, and make a bit of a difference. Bottom line...I will be staying elsewhere next time we are in Ottawa.
- Official Description (provided by the hotel):
- Hotel Indigo is a trendy boutique hotel located in downtown Ottawa and is ideal for those traveling for business or pleasure. Discover what our vibrant neighborhood has to offer! While staying at Hotel Indigo enjoy our indoor pool, whirlpool, 24 hour fitness centre and complimentary high speed internet. Leisure travelers who are seeking a unique hotel experience can escape to our Ottawa hotel, which is conveniently located near a variety of local attractions. Hotel Indigo Ottawa, located in the Ottawa City Centre, places you within walking distance of Rideau Canal, the National Arts Centre and Parliament Hill. Our hotel is just minutes from many local parks, outdoor malls and shopping centres. Hotel Indigo Ottawa is ideal for business travelers since we're located just minutes from companies such as Bell Canada and NAV Canada, as well as many government offices and the Ottawa Convention Centre. Our hotel in downtown Ottawa is also convenient to the British High Commission, the Ontario Court House and the World Exchange Plaza. Guests of the hotel can enjoy our onsite restaurant, Phi Bistro & Bar, where the food is fresh and the service is inspiring. ... more less
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- Also Known As:
- Ottawa Hotel Indigo