This was our first stay at this hotel and we absolutely loved it. Of course, it did not hurt that we were upgraded in our room selection. We got a full balcony which was great. Our room was enormous for the two of us. The rooms were clean and the staff were very friendly. We were close to all the attractions that the Byward Market had to offer. We just walked over to the Lookout which was the reason we had visited Ottawa. We would stay at this hotel again.