I've been here twice since the Sparks St. location opened. Pros so far: Excellent atmosphere, clean, open, big enough to handle the crowds, somewhat interesting menu, good appetizers, good deserts, good whisky specials (*only* on wednesdays). Challenges/issues: Portions aren't great, underwhelming steak, underwhelming burger, more than half the beers listed not available. It would probably be best if they simplified their "fidelity card" that they've been handing out. . . apparently you have to log-in online in order to activate it and see any benefit - their servers also never explained this fact to my friends and I before we returned again. Also - spirit prices are steep unless there is a special (and one has to verify to see whether the special rules apply). The menu really should be updated to include a comprehensive regular price list for all spirit brands so that folks know where they stand. Given the food and type of drinks they serve, their prices reflect Montreal or Toronto markets and not Ottawa. That needs to change. Prices need some adjusting. Staff are generally friendly, but they really should spread folks out more when they seat people. So much nice space affords patrons privacy and comfort on non-busy days -- but only if they get seated far enough away from one another. I know other places tend to bunch people, but it really is a shame in such a nice new big venue like this.
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