My wife and I returned to this hotel for four days in June 2009. Although this is listed as an Ottawa hotel, in truth the hotel is much closer to Kanata and not really a convenient location for those wishing to stay in the downtown Ottawa area. The drive to downtown is approximately 25-30 minutes. The drive to the Kanata core is approximately 15 minutes or less. The hotel itself is in my opinion far superior to any other hotel in the Kanata area and was again consistent in quality and service. Check-in was quick and the front desk personnel were friendly and competent. Our king bed room on the 17th floor was spacious, well appointed and extremely clean when we arrived. The view of the golf course and pool area was pleasant but unfortunately due to the unusually humid summer heat we were unable to open the window as we had on our previous stay. The room has a big work desk with chair and a second phone and ethernet connection. The chair faces the window and thus allows for views while working or on the phone. There was a large cushioned chair and ottoman facing the TV and a bench seat on the opposite side of the work desk, facing the room/TV. There is ample drawer (6) and closet space, and there is a small bench that held both our 22 in. carry-on suitcases, allowing us to continue to use the suitcases for items we chose not to unpack. Next to the closet is a small stocked refrigerator, a safe and a small coffee maker. The large bathroom consists of a lengthy granite counter area with a single sink and a tiled tub/shower. All the usual amenities were in the bathroom, including soaps, shampoo and conditioner, a shine rag, a sewing kit, etc.. There is even a large umbrella in the closet in case of rain. The hot water was immediate and flow from the shower head was adjustable. We used early morning room service: the food was excellent, the drinks were cold and the food was hot. Most importantly, the food was delivered at the requested time. We needed maintenance for a light bulb that burned out and they were at our door within five minutes ready to assist. We did not experience the on-site restaurant but the Sunday buffet looked wonderful. My wife uses spas regularly because of the physical demands of her job (decorative artist) and she raved about the masseuse at the spa.
There are some potential drawbacks to the hotel, although they are not of concern to us when we visit the Kanata area. As previously mentioned, the hotel is in an industrial area removed from local shopping and restaurants. Without a vehicle, this would be a real issue. The Centrum mall/restaurants/movies is a 5-10 minute drive on the back roads. There is a substantial charge for parking and for the internet. The other hotel we normally use in Kanata (Holiday Inn & Suites) provides both for free but was 60 USD more per night for the dates in question and in my opinion is not of the same quality as Brookstreet. The price paid for our stay averaged less than 100 USD per night, which more than offset the cost of the parking and internet. If you need to be close (walking distance) to restaurants and shopping, this is not the hotel you need. For me this was a no-brainer given close proximity to shopping/restaurants is not a priority. Although I rent a car at the airport, there is a Hertz outlet in the hotel should the need for a vehicle arise. We visit the area every three months: I have stayed at most hotels in the Kanata area several times and Brookstreet is now my hotel of choice.
- Official Description (provided by the hotel):
- Escape to Brookstreet, Ottawa's leading four-diamond hotel, golf, spa, wedding and dining destination. Guests are invited to experience Canadian cuisine in Perspectives Restaurant, live jazz and sushi in Options Jazz Lounge, enjoy a Starbucks coffee at B Cafe, play a round on The Marshes championship golf course, executive short course or putting course, burn some energy in Flex Fitness Studio or our ZONE 525 games room or simply relax with a rejuvenating treatment at Au Naturel Spa, or in our dry saunas, whirlpools and saltwater pools. ... more less
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- Also Known As:
- Brookstreet Hotel Ottawa
- Brook Street Hotel