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“Great price, gourmet food, elegant environment” 5 of 5 stars
Review of Brookstreet Hotel

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Brookstreet Hotel
4.0 of 5 Hotel   |   525 Legget Drive, Ottawa, Ontario K2K 2W2, Canada (Kanata)   |  
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Hotel amenities
Ranked #15 of 68 Hotels in Ottawa
Ottawa, Canada
Top Contributor
53 reviews 53 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
26 helpful votes 26 helpful votes
“Great price, gourmet food, elegant environment”
5 of 5 stars Reviewed July 13, 2014

Sunday brunch at Perspectives is such a treat! Vast selection, well priced and a lovely environment! We've been here 5 or 6 times now and are never disappointed. The buffet has something for everyone including a chef station where you can personalize your eggs/omlets/crapes. Highly recommend.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review, July 17, 2014
Dear twin411, thank you for your review. We’re happy to hear that the Sunday Brunch at Perspectives continues to impress! The selection really does have something for everyone, from picky-eaters to the culinary masters. We hope to welcome you back soon for a 6th or 7th time!
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697 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
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Singapore
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

Great hotel with nice room and a good gym. In Kanata it's the only nice hotel close to all the main businesses. The breakfast is OK a bit light on the selection. The only thing I did not like too much is the WiFi coverage as it is not great and difficult to sign in..

Stayed July 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review, July 17, 2014
Dear Alex_SIN, thank you for your review. We’re happy to hear our location was convenient for you, and you were pleased with our fitness facility and guest rooms. We’re sorry to hear you had some trouble with the WiFi and appreciate your feedback. Thank you for your recent stay and we hope to welcome you back soon!
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Bradford West Gwillimbury, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 10, 2014

Went up Canada Day morning and stayed 2 nights - Canada Day and a Michael Buble concert the next night. Hotel is stunning - outdoor pool and golf course right outside hotel window. Close enough to downtown core while far enough away not to be bothered by hoards of partygoers. Even watched the fireworks from the hotel window.

Room Tip: Ask for the view of the golf course, it's spectacular.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review, July 17, 2014
Dear Patrick M, thank you for your review. We’re pleased you chose Brookstreet while celebrating Canada Day in the nation’s capital and attending the Michael Bublé concert. Being 20 minutes from the downtown core and less than 10 minutes from Canadian Tire Centre our location complements both events very nicely. We hope we’re able to welcome you back to Brookstreet soon!
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UK
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 8, 2014

We enjoyed our stay in Brookstreet. We spent three nights as a couple over the weekend for a wedding.

Our room was clean, spacious, with nice bathroom and shower, and good views over the pool and golf course.

The staff were very friendly at the desk and in the bar.

The bar had entertainment in the evening with live jazz but was too loud to allow conversation.

The self-parking was simple and easy, and the spaces big enough to allay fears of door scratches.

We thought it was a good hotel and were pleased we had chosen it.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review, July 17, 2014
Dear ChickenBeakBoy, thank you for your review. We’re happy to hear you enjoyed your stay, and were impressed with your guest room and the service received from our partners. We have passed on your comment regarding the music’s volume to management for review. Thank you for choosing Brookstreet and we hope to welcome you back soon!
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Halifax, Canada
1 review
3 of 5 stars Reviewed July 7, 2014

The attention to detail is just not there. It took two requests to have the door to the bathroom repaired. The one time we had an opportunity to go to the pool, the filters weren't cleaning the water and there was debris on the pool bottom and floating in the water, many of the pool lounge chairs were broken. The Pool towels weren't much better then over sized hand towels. No ventillation in the parking lot elevator. So many other small issues that they add up to a poor stay. Too bad we had pre-paid to secure the room.

Room Tip: During the summer months you definitely want a room on a higher floor as they host outdoor events (w...
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  • Stayed July 2014, traveled on business
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review, July 8, 2014
Dear bdp01, Thank you for your review. We are disappointed we didn't meet your expectations. Your comments regarding the pool area and chairs will be passed on to our maintenance team. We appreciate your feedback and hope you will consider Brookstreet in the future.
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Melbourne, Vic
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 7, 2014

We were only in Ottawa for one night so I was really glad that we had chosen this hotel. It's a little way out of town but this did not affect us due to the length of stay. We stayed in winter so were glad of the heated car park, not wanting to have to dig the car out of snow in the morning. The hotel had great facilities - meaning the pool and the gym, which we used. We thought the hotel was good value and were disappointed not to be able to stay longer.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review, July 8, 2014
Dear slinky1100, Thank you for your review. We’re happy to hear you appreciated the climate-controlled underground garage – definitely a perk during the cold (and snowy!) winter months. We’re also glad you were able to take advantage of our fitness facility and relax in our saltwater pools. We hope to welcome you back to Brookstreet!
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Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

Once again, the Brookstreet Hotel has met or exceeded our expextations. Friendly staff, beautifully appointed rooms, comfortable beds... The list goes on! A nice little getaway to relax and recuperate.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookstreet, Public Relations Manager at Brookstreet Hotel, responded to this review, July 8, 2014
Dear Ernest A, Thank you for your review and kind words. We look forward to welcoming you back for your next relaxing getaway!
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Additional Information about Brookstreet Hotel

Address: 525 Legget Drive, Ottawa, Ontario K2K 2W2, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Kanata
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Ottawa
#8 Romantic Hotel in Ottawa
#12 Business Hotel in Ottawa
#20 Family Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Brookstreet Hotel 4*
Number of rooms: 276
Official Description (provided by the hotel):
Escape to Brookstreet, Ottawa's leading four-diamond hotel, golf, spa, wedding and dining destination. Guests are invited to experience Canadian cuisine in Perspectives Restaurant, live jazz and sushi in Options Jazz Lounge, enjoy a Starbucks coffee at B Cafe, play a round on The Marshes championship golf course, executive short course or putting course, burn some energy in Flex Fitness Studio or our ZONE 525 games room or simply relax with a rejuvenating treatment at Au Naturel Spa, or in our dry saunas, whirlpools and saltwater pools. ... more   less 
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Also Known As:
Brookstreet Hotel Ottawa
Brook Street Hotel

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