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“Cleanliness a must with me!” 5 of 5 stars
Review of The Business Inn & Suites

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The Business Inn & Suites
2.5 of 5 Hotel   |   180 MacLaren Street | at Elgin, Ottawa, Ontario K2P0L3, Canada   |  
Hotel amenities
Ranked #3 of 68 Hotels in Ottawa
Beeton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Cleanliness a must with me!”
5 of 5 stars Reviewed May 12, 2013

This was our second stay at the Business Inn in Ottawa and highly recommend it! I am extremely fussy about where I stay overnight, have had to change rooms in many hotels because of dirt and/or stains in bedroom or bathroom, but the Business Inn is just so clean! The front desk staff, breakfast chef and cleaning staff are all so friendly and professional. Will be our place to stay during our trips to Ottawa.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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609 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
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  • English first
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English first
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 12, 2013 via mobile

Reception staff are very friendly and helpful, lending me tape to wrap a wedding present and helping friends locate the taxi wherein they had left a camera. The free breakfast was fresh and ample. Free wifi! The location is perfect for walking around Ottawa: two blocks from the canal and on the liveliest street. It was quiet despite Stanley Cup playoffs in the Sports Bar on the main level (our room faced the parking lot) Too much furniture in the room. No fresh air and AC was a bit noisy (it got to 30C that weekend)

Stayed May 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, British Columbia, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 12, 2013

Despite a rocky start to my reservation, my stay at The Business Inn was fabulous. The room was spacious and well appointed. The front desk and cleaning staff were courteous. You can't find a better location on Elgin St. for such a great price.

It will definitely be my hotel for future trips to Ottawa.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Iqaluit, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 7, 2013

We've stayed at the Business Inn dozens of times over the last 10 years. Staff are friendly, the location is very good, the suites are large and reasonably priced. They've improved the wireless internet and expanded the free breakfast lately, both of which are appreciated. There are a few quirks to the building (a former apartment building), but owners seem to be staying on top of repairs and upgrades. The balcony is great. The combination of location and value makes it our first choice in Ottawa.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ontario, Canada
1 review
5 of 5 stars Reviewed May 7, 2013

We have stayed at the Business Inn twice, and it is now our first choice when travelling to Ottawa. The suites are roomy, the computers are convenient (with free internet access!) and the continental breakfast is the best we've had at any hotel. The location is also perfect for us - there are very good restaurants on Elgin Street and it's a short walk from the University of Ottawa.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Riyadh, Ar Riyad, Saudi Arabia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2013

It was our first time in Canada. A friend recommended the Business Inn. My plan was to stay in a hotel for one month while looking for an apartment, but the place felt like home so plan was changed and we actually stayed 5 months here until it was time to fly back home. This is the best place I’ve ever stayed in. Our suite was on the 12th floor. It is clean, spacious, and organized. I felt really welcomed specially with my two kids. I think the secret of this hotel lies in its devoted staff. From the friendly staff at the check-in counter and breakfast room to the housekeeping staff, everybody was just wonderful. I miss being there and next time I am in Ottawa, I know where to go.

Room Tip: room on a higher floor
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 13, 2013

Excellent downtown location with lots of extras - free do it yourself laundry incl soap, free wifi, computer and printer in room, free continental breakfast, full in suite kitchen, flat screen TVs and more.
Parking is extra and no shuttle from airport. Definitely would stay here again.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Business Inn & Suites

Address: 180 MacLaren Street | at Elgin, Ottawa, Ontario K2P0L3, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites
Hotel Style:
#2 Business Hotel in Ottawa
#2 Romantic Hotel in Ottawa
#5 Family Hotel in Ottawa
#5 Best Value Hotel in Ottawa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Business Inn & Suites 2.5*
Number of rooms: 156
Official Description (provided by the hotel):
Spread your paperwork over large desk tables, relax on the comfortable living room sofas and wake up refreshed in a king size bed. If your family is traveling on business with you, our spacious suites feature fully equipped kitchens and household amenities to satisfy their needs as well. Located at the central hot-spot of Ottawa. Locals and visitors enjoy dinner, dancing and live music. 24 hour diners, Parliament Hill, the Rideau Canal and the ByWard Market are within walking distance, making The Business Inn the perfect location when staying in Ottawa! ... more   less 
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Also Known As:
The Business Hotel Ottawa
Business Hotel Ottawa

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