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“Fabulous! Truly fabulous!” 5 of 5 stars
Review of Courtyard Ottawa East

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Courtyard Ottawa East
3.0 of 5 Hotel   |   200 Coventry Road, Ottawa, Ontario K1K 4S3, Canada   |  
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Ranked #10 of 68 Hotels in Ottawa
Montreal
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Fabulous! Truly fabulous!”
5 of 5 stars Reviewed November 25, 2012

My husband and I stayed stayed at this hotel on November 24th. Based on the reviews I had read, I knew it would be a pleasing experience. However, our stay was even better than we had anticipated. The cleanliness cannot be compared by any Marriot hotel we stayed before ... especially the washroom. It's truly beautiful! Ruth, at the reception was exceptionally helpful and you could tell that she truly enjoys her job and proud to work for the establishment. Undergrand parking is free and easy. There are elevators which will bring you to your floor. We were very sad to leave this marvellous hotel.

Room Tip: We stayed in room 1220 and there was such a beautiful view of the city ... especially at night.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer M, Director of Sales at Courtyard Ottawa East, responded to this review, November 30, 2012
Thank you for taking the time to write a review about our hotel. We are so pleased to hear that your stay exceeded your expectations. We have an exceptional housekeeping team who takes pride in ensuring the cleanliness of our hotel, so it's great that you took notice. It's equally as important to us that our associates enjoy their work place and are so glad you made that observation.
Again, many thanks for taking to time to review our hotel and hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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210 reviews from our community

Traveler rating
    110
    79
    15
    5
    1
See reviews for
71
36
10
62
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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English first
London, Canada
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 24, 2012

Second time staying at this hotel. First was in September dropping off at university. 5 minute drive to campus and Byward Market and the downtown. Close to shopping and the baseball park. Free wifi, free underground parking, indoor pool etc. rooms are huge with 10-11 foot ceilings.... And comfortable beds. Cant go wrong for the price. If you have a car its perfect

Stayed November 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer M, Director of Sales at Courtyard Ottawa East, responded to this review, November 30, 2012
We truly appreciate you taking the time to share your experience at our Courtyard with the Trip Advisor community. Our location certainly offers nearby conveniences and we're glad you could take advantage of them. We're delighted to know you enjoyed our spacious guest rooms and complimentary amenities.
We thank you again for your review and look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 22, 2012

I stayed here for one night using marriott reward points I had collected. It's by far the nicest Courtyard I've ever stayed at. I had a room with a king size bed, and it was huge. The kitchenette area was very useful and the bathroom had two showers in it, one was a bathtub/shower and the other was a standalone shower.

The decor is very modern and crisp. The bed was so comfortable and I really wanted to stay for a few more nights.

We ate breakfast at the Bistro by the lobby, (which is basically a glorified Starbucks, so be prepared for pricey meals). It opens at 6 am, perfect if you have to be somewhere early. They offer basic breakfast meals, I had a Breakfast sandwich that was quite good.

The staff were very friendly and quite accomodating for our very late check-in and also allowed us a late-checkout.

The complimentary underground parking was very nice as well.

I would definitely stay here again on my next trip to Ottawa.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newmarket, Canada
Top Contributor
50 reviews 50 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 25, 2012

Brand new, I don't know when this hotel was built but it can't be more than a few years old, it still smells new.
Good size rooms, mine had king size bed. Room equipped with small drink fridge and microwave.
Lobby and bar area is spacious. room pricing probably at market .
Overall I'll probably stay here again.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 4, 2012

Stayed 3 nights at the Courtyard, and it's a great hotel. It's new, so everything is modern, clean and spacious. Our room had a king size bed, with a pull out bed from the sofa, a huge living room/office desk area, great view. The room had a kitchenette with stone countertops, sink, fridge and microwave - really convenient since I was travelling with a child. The hotel has a swimming pool/gym on the penthouse (15th floor), and great lounge and restaurante on the main floor, and they serve Starbucks. There is also a mini-market, with all sorts of conveniences for food. Parking is underground and easily accessible from the hotel elevator. This hotel in NOT downtown Ottawa, so some driving is required. It is close to the highways and shopping plazas. From the hotel you can get to anywhere quickly.

Room Tip: 822 was quiet, close to ice/beverage vending machines, and had a nice view.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed October 3, 2012

Stayed in a king bedroom for four nights and felt right at home at this hotel, didn't want to leave. Very spacious, nicely decorated room in soft red and cream tones (a far cry from the usual sterile hotel rooms). Used the laundry room with driers, didn't use the pool but it looked nice. Everything very clean and new, looking forward to staying there again. Nice view, had some minor traffic noise in the evening but very quiet at night. Requested a room away from elevator and didn't hear noises from within the hotel as someone stated. Yes, the fan in the bathroom is very loud, a shame one cannot switch it on and off, but no big deal. Had some food in the bar/restaurant area one evening and both, my caesar salad and the dessert were presented in a hard plastic bowl, I thought that was rather odd, almost off-putting. Check-in was quick, friendly and express check-out. Free newspapers and free computers. In good weather the mall (St. Laurent) is to do on foot, in heavy rain its better to take a taxi. Taxis are present near the entrance of hotel. Oh, and I almost forgot the impeccable job the maid did. I never had to request new towels or else, the mini-kitchen was cleaned every day and coffee/tea refilled. Enjoy your stay.

Room Tip: high floor
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  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 22, 2012

This hotel really surprised me -- in a good way.
My expectation for a Courtyard Marriott Hotel was something very bland and boring, and uber functional for biz people. Just standard stuff. Reasonably clean but nothing special -- at least that's what I thought.

Boy was I surprised. This is a really nice property and the finishings are very pleasing.

Getting off the elevator (a bit slow moving that elevator was), I was shocked at how wide the hallway was, and light and airy. Also appreciated that ice and soft drink machines were out in the open, not tucked away into a dark room where a female, especially, might feel vulnerable.

My room was massive with really high ceilings, a seating area, huge windows with nice drapery to block out view of parking lot, desk area, closet, huge wet bar area etc.
The room was also immaculate, especially the bathroom (see photos) which gleamed. In fact, this has to be the cleanest room I have ever stayed in.

Heating and air conditioning worked really well and was very quiet, so sleep was no problem.

I loved the natural tones used to furnish the room and found the desert-like colors very relaxing.

I thought the extensive range of food products available by dispensing machines 24/7 on the ground-floor near lobby was a good idea -- especially the many single-serving Hagen-Daz flavours to choose from. Nice touch.

Location wasn't bad - about a $14 cab ride to downtown, one-way.

Great property -- I would stay there again in a heart-beat.

(By the way, was travelling with my parents, who are in their 70s, and they also raved about and enjoyed their own room.)

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Ottawa East

Address: 200 Coventry Road, Ottawa, Ontario K1K 4S3, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 68 Hotels in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Ottawa East 3*
Number of rooms: 395
Official Description (provided by the hotel):
Courtyard by Marriott Ottawa East is a brand new hotel, opened in March 2012. We are conveniently located at the corner of the Vanier Parkway and Coventry Rd., just off Hwy. 417 and minutes from downtown Ottawa. We offer complimentary parking and hi-speed internet access. All 397 of our stylish and uncommonly spacious guest rooms offer a mini-fridge, microwave and wet bar. Located on the 15th floor, check out our fitness centre open 24 hours. Enjoy panoramic views of the city from here and in our pool/whirlpool area also on the 15th floor. The Bistro restaurant is open throughout the day serving Starbucks coffee and fresh, healthy options. No matter what your time allows, you’ll have options to grab and go or sit and let us serve you. Come and see us! You won’t be disappointed! ... more   less 
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