I cannot say enough about Gray Line in Ottawa. It started with excellent customer service over the phone from home before I even booked with them. I made numerous calls and Annadelle was patient and helpful every time I called. Be sure to call ahead if you are planning to stay in an Ottawa hotel, as Gray Line will pick you up/drop you off at some of them during your stay. We purchased a 3 day ticket for the hop on/hop off bus tour and also some of the attractions tours (boat line, museum) and was able to save a lot of $$$ by doing that. Check it out before you spend too much! The drivers were all great and provided us with door to door service every day of our stay. They were prompt and we got to know them on a first name basis and they were all very friendly and helpful. The tour guides were all very knowledgeable and we found Melissa to be especially so ( and she was able to give the tour in English, French AND Spanish!) Amazing! Gray Line really gives you a lot of options and a lot for your money in Ottawa. I travel a lot and sldom see service this good anywhere! Bravo!
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