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“Days Inn Nepean” 2 of 5 stars
Review of Days Inn Ottawa West

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Days Inn Ottawa West
2.5 of 5 Hotel   |   350 Moodie Drive, Ottawa, Ontario K2H 8G3, Canada   |  
Hotel amenities
Ranked #37 of 66 Hotels in Ottawa
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259 reviews from our community

Traveler rating
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    82
    26
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
BRISTOL
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 13, 2012

This hotel was located very close to where we needed to be, however after the first mornings trip to the breakfast we skipped the toast and cold cereal. A larger room and professional serving pieces along with fresh fruit and instant oatmeal are needed to keep up with other hotels basic breakfast offerings.

The suite met our expectations, but the pull-out couch was dated and uncomfortable. The floor had boot prints from a previous guest or staff member. Makes you wonder how well cleaning is being done.

We enjoyed a sound sleep, but we were on the 6th floor- and paid more for our suite than most will. Not sure how everyone slept on the floors where the bus load of mostly unsupervised children were.

  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nimroz T, Director of Sales at Days Inn Ottawa West, responded to this review, November 28, 2012
Thank you for commenting regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At the Days Inn Ottawa West, we strive every day to provide superior customer service. I am sorry we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.

I hope you will consider staying with us again so that we can have another chance to provide you with exceptional service.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Ottawa West

Address: 350 Moodie Drive, Ottawa, Ontario K2H 8G3, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #37 of 66 Hotels in Ottawa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn Ottawa West 2.5*
Official Description (provided by the hotel):
Please note that the pet friendly rooms are strictly on the Ground Floor and a fee per night does apply. ... more   less 
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Also Known As:
Days Inn Ottawa West Hotel Ottawa
Days Inn Nepean
Nepean Days Inn

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