Stayed in March. We found this to be a very nice, comfy, clean and well situated hotel. While the room was a bit on the small side (superior queen), it was very clean and comfy. The amenities were excellent as well (iPad including), as were the breakfast and the hostess.
Luckily, there was plenty of parking during our stay,but I'd hate to think what would happen in the summer, when it evidently gets busier, or worse, during the bad months of winter when there are but a couple of parking spots on the premises and the streets are covered in darn snow.
Unfortunately, we were cold at night during our stay and had trouble setting the heater on a higher setting for it to warm the room a bit more. It would warm up but not really provide more heat in the room.
There is construction going on nearby, so it got a bit noisy.
Also, we were not huge fans of the green carpet.
iPad cord too short, can only be used at the desk.
Would have appreciated a luggage fold-able bench for a second suitcase, there was but one, and it was in the closed. The other option was the desk chair.
I am not sure what type of queen bed that was, but it was too small for a queen, I ended up not being able to turn for fear that I would wake my fiancé up .
I know this is a European style hotel, but a mini fridge and microwave would have been great.
Don't forget to pre-order breakfast, it's served upon request only, thus you need to book a sport the previous night (by 7PM I think).
A second visit? Definitively for the right price. I would however bring thicker PJs, socks and ask for a second thick blanket.
Go for a superior queen room, even if sleeping by yourself.
Or, try a king room or double queens, t...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
April 4, 2013
Report response as inappropriate
Thank you very much for the review and for staying with us. We are sorry that your recent stay at our hotel did not meet your expectations. We do take customer service and comfort to the heart and we do our very best to provide a positive experience for all guests.
I regret that on your first night you used the air conditioner instead of the thermostat on the radiator for the heating system. I assumed that you were comfortable after you came to see me and I explained that the heating system is different from the air conditioning. You indicated in your reservation that you wanted an extra blanket which we provided, plus we always have another one in the closet just in case. The black binder in the room has all the relevant information, but we understand that not everybody will read it.
Please note: We would like to clarify however that when we advertise queen size beds they truly are the standard North American queen-sized beds. For king-sized beds try our Superior King or Romantic Getaway Suite.
Limited onsite parking is available at a rate of $12 on a first come first served basis. In case our lot is full, there are public pay parking lots in the vicinity of our establishment with competitive daily rates $14 to $20. In the front of the hotel is a loading zone where you can park your car for 20 minutes to check in and the receptionist will help you further. Once you are checked in you will get an electronic key for your convenience.
I hope to have the opportunity in welcoming you back here at the Swiss Hotel.
Thank you very much,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.