We stayed here in March for business for three nights. Our taxi driver did not believe that this hotel existed, so asked us to call the hotel - we did, and the woman who answered was a bit hostile on the phone to give us the address. Turns out her hostility was directed to the cab driver, when we arrived, she came running out the front door to scream at the driver, which was most uncomfortable, and not welcoming in anyway. We stayed in the larger room, which by North American standards was really small - but we were totally ok with that. What we didn't see after the frenzied arrival was that you have to book your breakfast the night before. When we arrived the next morning for breakfast and didn't have a reservation, and the breakfast room was wide open and not busy - the woman was rather rude about not accommodating us. We sat there and had a coffee while we waited for our team to assemble, and then out of no where, she shows up with breakfast, which we did not order - truly odd. We didn't particularly care for the location, and wished we were further south. We can't see staying here again. That said, the rooms are just fine, very european style. We just had a very odd interaction with the owner/staff because of her anger over not being known by the cab driver.
- Official Description (provided by the hotel):
- The Swiss Hotel is ideally located in downtown Ottawa in the heart of the Nation's Capital within easy walking distance to tourist attractions, shopping, restaurants, bars, and convention sites. This European-style boutique hotel has modern flair and offers its clients a warm, cozy and intimate accommodation experience with friendly service in a quiet, stress free environment. Each of the 22 rooms has private bathroom, A/C, European style white bedding that is 100% cotton with plush duvets, hardwood floors, free hi-speed wifi internet, an iPad and a Nespresso coffee machine in every room. For business or pleasure, choose from standard, superior, deluxe rooms with a fireplace or our romantic getaway suite with a double Jacuzzi. The hotel offers an optional healthy Swiss buffet breakfast, as well as opportunities for small meetings. The hotel also has a pretty courtyard garden patio for relaxation - a true oasis in the middle of the city. ... more less