Stayed at the Ottawa Westin last week for 4 days and had a chance to use all of the services. On a positive note, the rooms are nice, great view of the parliament buildings and great location walking distance to downtown attractions and attached to Rideau Mall. Breakfasts were great, but not open for lunch, you have to go to the dining lounge which had a very poor selection of lunch choices.
Here is the bad...the elevators are horrifically slow, everyone was complaining as they waited 10-15 minutes at times to get on the elevator and stopped on every floor on the way up and way down. Worst elevator system I have seen!!! No in/out privileges for parking as it is owned by Rideau Mall. $20 for 24 ours provided you don't remove your car, as there are no in/out privileges, you could end up spending $40+ dollars. Valet is not any better, as it is slow and cost $36+tips. I know that might not seem expensive if you are from New York, or downtown Vancouver, but this is Ottawa. Lastly, the wireless only supports 3 devices and than they require additional fees of $15/day on top of the $15/day you are already paying. They are a little backwards on this one, as most people have a cell phone, tablet and PC for each person staying in the room (6 for a couple).
I would have given it a 4 if either the elevator or parking issue wasn't an issue. If you are cabbing and don't have a car, the location is fine, but remember walking in Ottawa in the middle of winter leaves something to be desired...dress WARM!!!!
- Official Description (provided by the hotel):
- Located in the heart of the city, The Westin Ottawa is near Parliament Hill and the scenic Rideau Canal, historic sights and world-class shopping at the adjoining Rideau Centre. ... more less
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- Also Known As:
- The Westin Ottawa Hotel Ottawa
- Westin Ottawa
- Westin Hotel Ottawa
- Ottawa Westin