Having heard that this hotel got a facelift, I decided to give it a try for a recent trip to Ottawa.
The hotel is located off of St Laurent Blvd, right next to a large shopping mall and a variety of restaurants. By car, it is a 5-10 minute drive to get downtown. They have a shuttle that I did not use, but was available if needed. There is adequate outdoor parking.
The check-in process was smooth and the lobby was somewhat on the smaller side. This would factor greatly regarding breakfast the next morning, which I will come back to.
The room itself was refurbished as promised and was appointed with decent decor. The bed and linens were fine, and the bathroom clean and was a good size. My room oddly had a leftover from the old layout - an old stand alone sink but without any towel rack etc. There was a sink and counter in the bathroom, so this old "extra" sink was an odd holdover. The room also had a mini fridge and a flat screen tv, both of which worked well. The room was soundproofed enough, I didn't hear anyone overnight.
The breakfast the next morning was frankly a disaster. As noted above, the lobby was very small and it doubled in the morning for the breakfast food layout and eating area. If only 5 people or so arrived downstairs before you, there was nowhere to sit. Given the large number of rooms in this hotel, this was grossly inadequate. As for the "full & hot" breakfast itself, the offerings were cold cereal, a waffle maker and poor quality muffins & breads that would easily be found at a rural gas station "convenience" section, if you catch my drift. If there were fruit, yogurt or anything "hot" other than waffles (like hot eggs, breakfast meat, pancake? Anything?) then they were successfully hidden. I ended up grabbing a hot beverage and got breakfast elsewhere, costing me time I hadn't budgeted to use that morning, in addition to extra expense.
The "gym" seen on the website was in reality a treadmill and an ancient weight machine in a tiny room in the basement.
Unless you are looking for a hotel to solely get a decent night's sleep in a clean room at a reasonable rate, without any of the usual amenities or breakfast, your expectations will likely fall short.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, Priceline, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your WelcomINNS reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Welcominns Hotel Ottawa