I stayed at this hotel once before but only for a night but this time I tried it for five nights. I was in a ground floor room, which allowed entry and exit directly to the outside as well as into the room. The room was very clean, quiet and had great amenities - free wifi, 27" (or maybe larger) flat screen TV, small refrigerator, coffee maker and microwave. I'm not a great sleeper, but the bed was very comfortable so I slept better than usual. The hotel is located very close to St. Laurent shopping centre, Perkins Restaurant and a number of other businesses and eateries. The continental breakfast is good but it's location in the lobby and the limited seating for a hotel this size should be improved. I was only able to get breakfast 2 out of 5 mornings due to the numbers of people. Like many other hotels it would be prudent to have an assigned main floor room for the breakfast area. This would also be less of a bother for guests checking out. The staff was pleasant, helpful and knowledgeable.
Room Tip: The Queensway (highway) is on the south side of the building so there may be some traffic noise. My...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 13, 2012
Dear Valued guest, thank you for your comments on Trip Advisor after your recent stay on November 13th, 2012 to the WelcomINNS Ottawa. I would like to invite you to return; and if so receive a 15% discount.
We truly appreciate your feedback and comments.
Thank you again.
Wade Kirkpatrick
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.