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All 61 Ottawa hotels

WelcomINNS: Traveler Reviews

2.0 of 5
1220 Michael Street, Ottawa, Ontario K1J 7T1, Canada
Hotel amenities
WelcomINNS
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71%
Ranked #34 of 61 hotels in Ottawa
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76 reviews from our community

    Trip type
Traveler rating
    13
    34
    24
    4
    1
Date Rating
North Bay, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Nice Hotel for Overnight”
3 of 5 stars Reviewed December 3, 2012

Stayed overnight in a room with two double beds. It was clean but a little dated. Older model TV with a fair channel selection and the bathroom fixtures are showing their age.

Bake-your-own waffles, cereal, muffins, hard boiled eggs, toast for breakfast which was quite good.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask North9ON about WelcomINNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WelcomINNS, Sales & Marketing Manager at WelcomINNS, responded to this review
December 4, 2012
Dear Valued Guest,

Thank you for taking the time to review our property. We are pleased to hear that you were impressed by the hotel's cleanliness and that you enjoyed our continental breakfast. We are in the midst of replacing all of our older TVs with LCD TVs to keep our rooms up to date.

We hope to see you back in the near future.

Yours sincerely,

Jessica Shabinsky
Sales & Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Always a great visit”
5 of 5 stars Reviewed November 21, 2012

We often stay here when we visit our daughter in Ottawa. It is reasonable, convenient and very clean. The staff is friendly and helpful. The rooms are a good size and the beds are comfortable. Breakfast is plain (like at home) but the lady in charge keeps the area well stocked and clean. It is as quiet as any other hotel we have been in even though it is in a busy area. We will come back again.

Room Tip: Any of the rooms we have had over the last few years have been great.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Deanna E about WelcomINNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WelcomINNS, Sales & Marketing Manager at WelcomINNS, responded to this review
November 22, 2012
Dear Valued Guest,

Thank you kindly for your wonderful review. I am pleased to hear that you continue to have such great visits at our hotel. It is great to know that you have chosen the WelcomINNS Ottawa as your home away from home while visiting your daughter. I thank you for your business and look very forward to welcoming you back upon your next visit to Ottawa.

Warm regards,

Jessica Shabinsky
Sales & Marketing Manager
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Ingersoll
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Business trip to Ottawa”
4 of 5 stars Reviewed November 13, 2012

I stayed at this hotel once before but only for a night but this time I tried it for five nights. I was in a ground floor room, which allowed entry and exit directly to the outside as well as into the room. The room was very clean, quiet and had great amenities - free wifi, 27" (or maybe larger) flat screen TV, small refrigerator, coffee maker and microwave. I'm not a great sleeper, but the bed was very comfortable so I slept better than usual. The hotel is located very close to St. Laurent shopping centre, Perkins Restaurant and a number of other businesses and eateries. The continental breakfast is good but it's location in the lobby and the limited seating for a hotel this size should be improved. I was only able to get breakfast 2 out of 5 mornings due to the numbers of people. Like many other hotels it would be prudent to have an assigned main floor room for the breakfast area. This would also be less of a bother for guests checking out. The staff was pleasant, helpful and knowledgeable.

Room Tip: The Queensway (highway) is on the south side of the building so there may be some traffic noise. My...
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Terry C about WelcomINNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WelcomINNS, General Manager at WelcomINNS, responded to this review
November 13, 2012
Dear Valued guest, thank you for your comments on Trip Advisor after your recent stay on November 13th, 2012 to the WelcomINNS Ottawa. I would like to invite you to return; and if so receive a 15% discount.
We truly appreciate your feedback and comments.

Thank you again.

Wade Kirkpatrick
General Manager
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Elliot Lake, On, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Excellent Hotel”
5 of 5 stars Reviewed November 5, 2012

I have stayed at this hotel many times in Ottawa. It is very clean and they have very good rates. It is also close to anything you want to do as it is right on the 417 so you can get East or West or Downtown in minutes. It is a great value and has a great location. I will be staying there again when I go back to Ottawa.

Room Tip: I have not stayed at a bad room in the hotel they are all good
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Glenn B about WelcomINNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WelcomINNS, Sales & Marketing Manager at WelcomINNS, responded to this review
November 14, 2012
Dear Guest,

Thank you for your review - I will be sure to share the kind words with the rest of our staff. I am delighted to hear that we consistently meet your requests and expectations. Please know that we truly value your continued business and we look very forward to seeing you again in the future.

Best Regards,

Jessica Shabinsky
Sales & Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
“Clean rooms, uncomfortable beds.”
3 of 5 stars Reviewed October 29, 2012

The hotel itself was an older building but it was kept clean and the location is great. It is located right across the road from a mall, transit centre, grocery stores, and quite a few restaurants. The staff were very friendly and helpful and there was ample parking.

The big downside to the hotel was the uncomfortable beds and non-exsistent wi fi. Also I was very nervous in the elevators as they were past due on their inspections and the doors would open before the elevator had stopped. The hotel definitely needs a reno.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask scubalover11 about WelcomINNS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WelcomINNS, Sales & Marketing Manager at WelcomINNS, responded to this review
December 3, 2012
Dear valued guest,

Thank you for taking the time to write such a detailed review, your input is much appreciated. We are sorry that the internet was not working well during your stay. We are aware of the issue and are in the midst of fixing the problem. We are very grateful for the feedback you have provided, as it will help us improve to continue to improve our hotel. We are glad to hear that you found our staff friendly and you appreciated the cleanliness of our facility. Please note we are very vigilant with our elevator inspections. The elevators are inspected annually and maintained regularly as per our elevator contract. We can assure you that we always meet the standards as set by TSSA. However, we do apologize for not posting the current and updated certificate, as it was in transit at the time of your stay. If you require further information please feel free to contact the General Manager at wkirkpatrick@welcominns.com. We hope to see you back in the future.

Thanks again,

Jessica Shabinsky
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about WelcomINNS

Also Known As:
Welcominns Hotel
Welcominns Hotel Ottawa
Address: 1220 Michael Street, Ottawa, Ontario K1J 7T1, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #34 of 61 hotels in Ottawa
Price Range: $$
Hotel Class:2 star (2*)
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