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“August getaway” 3 of 5 stars
Review of Travelodge Ottawa East

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Travelodge Ottawa East
2.0 of 5 Hotel   |   1486 Innes Road | Gloucester, Ottawa, Ontario K1B 3V5, Canada   |  
Hotel amenities
Ranked #42 of 68 Hotels in Ottawa
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262 reviews from our community

Traveler rating
    34
    91
    72
    41
    24
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Trenton
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 28, 2013

We had a leak in washroom from the room above, but since hotel was full there was no other rooms to move us to. Staff responded pretty quickly but water dripped for hours from overflowed shower above and it looked like ceiling was going to collapse at any time. Staff offered one free breakfast only.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jocelyn B, Assistant General Manager at Travelodge Ottawa East, responded to this review, August 29, 2013
Dear Guest,

Thank you for your review noting our Team’s quick action and I do apologize for the inconvenience caused by the guest staying in the room above you. We are currently renovating bathrooms / refreshing our rooms and I would like to host you and your family again on your next trip to Ottawa. I would be pleased to personally make your next reservation and can be reached at 613-745-1133.

Sincerely,


Jocelyn Brunet
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Ottawa East

Address: 1486 Innes Road | Gloucester, Ottawa, Ontario K1B 3V5, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 68 Hotels in Ottawa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Ottawa East 2*
Number of rooms: 128
Official Description (provided by the hotel):
Your Canadian adventure begins at the Travelodge Ottawa East hotel, less than 10 minutes from downtown Ottawa. From family to business travelers, our Ottawa, ON, hotel offers a great location and comfortable stay for everyone. Sleep soundly at our Travelodge hotel, then plan your day using free Wi-Fi Internet access. Enjoy comforts like free oversized-vehicle parking, guest laundry facilities, and dry cleaning service. All guest rooms come equipped with microwaves and refrigerators. Get the most out of your stay with 24-hour front desk service from our friendly staff. Handicapped-accessible and non-smoking rooms are available, and kids 17 and under stay free with an adult at our pet-friendly Ottawa, ON, hotel. ... more   less 
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Also Known As:
Travelodge Ottawa East Hotel Ottawa
Travel Lodge Ottawa
Ottawa Travelodge
Ottawa Travel Lodge

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