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“Listen carefully when asking.” 4 of 5 stars
Review of Lord Elgin

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Lord Elgin
3.5 of 5 Hotel   |   100 Elgin St, Ottawa, Ontario K1P 5K8, Canada (Byward Market Area)   |  
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Ranked #20 of 67 hotels in Ottawa
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Listen carefully when asking.”
4 of 5 stars Reviewed September 7, 2013

The location, amenities, staff and facilities are A+. However, when I asked about parking, I thought that I had heard "$20 per night full valet service." However, upon receiving the bill, it was $28 dollars per night! plus tax. (tax extra which I would expect)
Suggestion: when checking in and asking about parking, possibly have the concierge write the amount down on a piece of paper. This might help any misunderstanding.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,149 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
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English first
Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 6, 2013

Recently stayed here on a trip to Canada. Inadvertly left my Kindle behind. Next stop on tour in Toronto realised my mistake and emailed them . They immediately were in touch to say they had found the missing article and would post it to my home address in the UK. Arrived home two weeks later to find Kindle had beaten me home!

Room Tip: Standard room was more than adequate.
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  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Voorheesville, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 5, 2013

Great hotel in a great location. Convenient walk to many attractions. Staff is friendly, and very helpful and knowledgeable.. Stay 2 nights - get the third free is a great value. We also took advantage of the $5 voucher given each night that you agree to reuse your towels. We had $10 which we used toward breakfast at the on-site Starbucks. Our room was small but neat, elegant, and well maintained. There was absolutely no noise from the street despite our window on busy Elgin St. The interior corridors were also quiet with no noise from adjoining rooms. The valet parking charge of $28 per day plus taxes is steep, but it is extremely convenient. In cold or inclement weather the charge might seem more acceptable.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2013

Having visited Quebec, Montreal, and Ottawa, I can say without a doubt the Lord Elgin was the best accommodation I had in all three cities. My room was clean and spacious. It is walking distance from almost everything. Wifi was also included. And the price I paid for the 3 nights sweeten the deal. If you need to go the airport, the bus stop is right around the corner with travel time less then 40 minutes. Yes, I would highly recommend this hotel.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 4, 2013

The location is excellent - very close to Parliament Hill, and Byward Market. The room was clean and comfortable. The service was very good - friendly and helpful. $28 to park each day if you have a car

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 4, 2013 via mobile

The Lord Elgin is a beautiful hotel that is walking distance to all the main attractions in Ottawa. We had a spacious corner unit with two windows overlooking the street. The pool area could do with a makeover. The fitness area is too small and more treadmills are needed. Having said that, I still will choose The Lord Elgin the next time I go Ottawa.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Canada
Contributor
13 reviews 13 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 4, 2013

High Class Hotel. Fair priced. Very nice staff. Very clean. Great location right on a large main street, Elgin Street. We stayed here 4 days and would definitely stay here again. Parliament building, Chateau Laurier, Rideau canal, Byward market, Supreme court of Canada, Sparks street shopping, and the Rideau mall are all a very safe 10 minute walk away at most. War memorial is a 3 minute walk away. Prime ministers house, Canadian money mint, and the Governor General's house (Rideau Hall) are a 5-7 minute drive from the hotel. Notre Dame Cathedral is a 5 minute drive from hotel. Starbucks in the hotel. Tim Horton's and Subway on the same block. The only parking is valet parking which costs about $25/day. You cannot park the vehicle on your own. Valet parking is efficient. Can take 15-20 minutes for valet to retrieve your car during very high peak times. Usually takes 5-10 minutes at most times. They request that you call valet to get your car for you before you head downstairs from your room and then tour car will be ready for you when you get downstairs. This is very efficient. Stay here!

Room Tip: Ask for a room facing the park on Elgin Street.
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Lord Elgin

Address: 100 Elgin St, Ottawa, Ontario K1P 5K8, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Family Hotel in Ottawa
#18 Romantic Hotel in Ottawa
#20 Business Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Lord Elgin 3.5*
Official Description (provided by the hotel):
One of the nicest Ottawa hotels and ideally located in the heart of downtown Ottawa - directly across from Confederation Park and the National Arts Centre. The Lord Elgin Hotel - steps away from the Rideau Canal, Ottawa Congress Centre, Parliament Buildings and the Ottawa Rideau Centre.Guestrooms reflect Ottawa's elegance. From the tall picture windows, bold tulip inspired artwork, to Biedermeier style luxury furnishings, you cannot help but feel pampered. Ottawa hotel guests enjoy the lap pool with adjoining whirlpool, sauna and fitness. ... more   less 
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Also Known As:
Lord Elgin Hotel Ottawa
Lord Elgin Ottawa

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