My boyfriend and I stayed at this hotel for 2 days. It was in a great location. Close to shops, restaurants, parliament and the Rideau centre. The valet service was slow at check in, and when we needed our car. I say this because the price of parking was ridiculous. The room was clean, and the bed was comfortable. We turned the heat up because the room was cold, this did not change the temperature in the room, only in the bathroom?
Also the Starbucks closed at 6pm!
Lastly, the staff seemed nice, did not have much interaction with them however.