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“Anniversary Getaway” 5 of 5 stars
Review of ARC The Hotel

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ARC The Hotel
4.0 of 5 Hotel   |   140 Slater Street, Ottawa, Ontario K1P 5H6, Canada   |  
Hotel amenities
Ranked #27 of 68 Hotels in Ottawa
1 review
“Anniversary Getaway”
5 of 5 stars Reviewed March 31, 2014

My fiancee and I stayed here for 1 night, as we were in Ottawa for a spa getaway (offsite). You can pull right up, and with a $25 charge, it is valet parking with unlimited in/out. When we arrived Saturday morning, around 11, there was no one to take our bags outside, I assume because we were early for checkin. But on departure, there was an extremely nice gentleman opening doors, taking baggage, etc.
At our arrival, we hoped there was a room available as we were early, and there was, 704.
Friendly receptionist, answered all our questions and great atmosphere once you walk in. Very modern, urban/chic.
Our room was quaint (ask for a larger room if you expect more), but it was perfect for us.
Valet took only 5minutes to get the car out front (so we called from our room), make sure you give advance notice for them around checkout time.

Room Tip: Ask for street view, or you might be disappointed. We were viewing a office building, it felt like i...
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Stayed March 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin M, Owner at ARC The Hotel, responded to this review, April 13, 2014
Dear Kristin J,

Thank you for taking the time to share your ARC experience with our online community.

We are truly honored that you chose ARC and spent your anniversary with us.

For future stays, you may wish to enjoy our inroom Spa services - at the same time take advantage of our ARC in room culinary experience.

Thank you again for your stay, and we look forward to welcoming you back on your next visit to Ottawa!

Warmly,

Kristine
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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738 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York , NY
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 28, 2014

I had the pleasure of staying at the Arc while spending the weekend in Ottawa. The beds were amazing! The entire experience was friendly and attentive. I only stayed one night, but my colleague stayed two - great retreat!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy M, General Manager at ARC The Hotel, responded to this review, June 26, 2014
Thank you for your review!

We are happy to hear that you had the pleasure of staying at ARC The.Hotel during your visit to Ottawa.

Hope to welcome you back to ARC in the near future.
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Toronto, Canada
1 review
5 of 5 stars Reviewed March 25, 2014

I recently spent a night here and was throughly impressed!! The friendly staff, was extremely helpful and accommodating with any questions or concerns I had. I was given excellent advise for social venues throughout the city, and the cleanliness of the facility was second to none! Give this gem a try, as you will not be disappointed!

  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin M, General Manager at ARC The Hotel, responded to this review, March 31, 2014
ARC The.Hotel would like to express our gratitude to you for taking the time to leave such a complimentary review. Our Team makes every effort to ensure our guest’s experiences are superb. We sincerely hope that you will choose to stay with us again on your next trip to Ottawa
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Toronto, Ontario
2 reviews
5 of 5 stars Reviewed March 24, 2014

I was at the ARC last weekend for business.
I had excellent interactions all around...staff, facilities, attitude, etc...

For the business traveler looking to stay downtown this is an excellent hotel (internet included!).

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin M, General Manager at ARC The Hotel, responded to this review, March 25, 2014
Thank you for your complimentary review of ARC The.Hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future
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Toronto, Canada
Top Contributor
73 reviews 73 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed March 23, 2014

My husband and I stayed here for 3 nights in March. First impression on walking in was positive as the man at the reception was friendly, fast, and helpful. First impression on seeing our room on the 7th floor was 'this room could've been bigger'. I'd say the only thing I wasn't crazy about for this hotel was the size of the room and the bathroom. Otherwise, everything was great.
Very clean room and bathroom. All the basic amenities provided and more. We got free bottled water, chocolates, and apples. The robes in the bathroom were also a nice touch.
The location is perfect. Just a 5 minute walk from shopping, restaurants, and outdoor market. About 10-15 minute walk to Parliament Hill.
When we left, we were very satisfied with our stay. Later when we looked at our bill we saw a $5 charge for internet, although we were told wifi is free. But oh well, not a big deal.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin M, General Manager at ARC The Hotel, responded to this review, March 25, 2014
We appreciate your thorough and complimentary review of ARC The.Hotel. We hope that you will continue to have us as your hotel of choice in Ottawa and look forward to welcoming you back.
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Kona Hawaii
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 22, 2014

Perfectly located for business or pleasure The ARC is a hidden gem in the jungle of downtown Ottawa. A smaller hotel with a fine touch and good value. Do not expect an enormous suite but instead a smaller room with all the comforts. Give it a try you will nnot regret it.

  • Stayed March 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin M, General Manager at ARC The Hotel, responded to this review, March 25, 2014
Thank you for your recommendation of ARC The.Hotel. We never tire of hearing the great experiences of our guests and your review was no exception. We look forward to being of service again in the near future.
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North Vancouver, Canada
Top Contributor
95 reviews 95 reviews
36 hotel reviews
Reviews in 43 cities Reviews in 43 cities
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed March 20, 2014

It is an ok hotel but it has seen better days. I was received at the desk by a surly individual who did not go out of his way to be friendly. As a first contact person, it did not make a good first impression of the service of the hotel. Other employees were pleasant enough. The painting on the walls of the room need a fresh new painting as well as there are no drawers to keep your clothes, just a small closet where you can hang them. I had a back room facing a wall and office buildings, but it was quiet to compensate for the lack of view. The cleanliness was fine, but I did not like the fact that there was no central light switch and as a consequence, one has to turn the lights one by one. The fan in the bathroom although it makes noise, it does not accomplish its purpose of get rid of the steam, so all mirrors are fogged.
The gym is small although clean. It is nice that they offer the guests a glass of champagne on arrival, and complimentary chocolate, small bottle of water and an apple every evening, as well as free newspaper at your door in the morning. Notwithstading, I think that it is more expensive than it should be, in view that I was there in the middle of Winter, in the off-season. The location is good, central, but did not have much time to enjoy the city due to the weather.
There is a restaurant in the hotel, The Lounge, which is overpriced at $50.00 for dinner for one with no wine and no dessert, while the modest breakfasts cost from $14.00 to $20.00

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colin M, General Manager at ARC The Hotel, responded to this review, March 21, 2014
Thank you for your candor and honesty in your review of your stay with us. It appears we are doing some things well, and your comments will help us improve in the areas where we fell short. We hope to see you again when your travels bring you back to Ottawa.
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Additional Information about ARC The Hotel

Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Location: Canada > Ontario > Ottawa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#5 Luxury Hotel in Ottawa
#19 Business Hotel in Ottawa
#24 Romantic Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — ARC The Hotel 4*
Number of rooms: 112
Official Description (provided by the hotel):
An oasis of calm in this busy city, ARC the Hotel Ottawa welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more   less 
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Also Known As:
Arc Hotel Ottawa

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