I don't normally stay at The Arc Hotel when in Ottawa but due to a late reservation and my usual hotel being booked up at all their reasonable rates, I opted for The Arc. In a previous visit, I had a much smaller room that was over-furnished but this time I had a beautifully appointed big room with lots of space and a luxurious bathroom with a great tub and a massive shower head. The bed was very comfortable, on par or better than my own bed which is pretty hard to beat. I'd come back just for the great night's sleep I had.
There were a few things that I didn't like but not so much that they would dissuade me from returning. The bathroom has no heater so in winter it could get much colder than it was in mid-November when I was there. Room service was inconsistent. One day breakfast was akin to something you'd get at a greasy diner but the next day it was much more in line with the kind of hotel it is. It was good and made up for the day before.
Other drawbacks are not enough room at the front of the hotel to pull in and drop off and pick up people as the taxi-cabs hog the space and make no bones about honking their horn if they feel you've encroached on their territory. Also there are several steps up to the lobby from the street so if you have a lot of luggage or are disabled, you will find it challenging. There is a doorman but he was never there to assist when I could have used the help.
The hotel is located in downtown Ottawa but it is close enough to walk to the Market area where you can find lots of places to eat and to shop. In a pinch there are a couple of Starbucks within a block plus other fast food places like Subway and Tim Hortons.
The service was pleasant and efficient. I would give this hotel a 3.5 stars but since there are no half stars, I've opted to go with 4 as it is closer to that than a rating of 3.
- Also Known As:
- Arc Hotel Ottawa
- Arc Hotel
- Official Description (provided by the hotel):
- An oasis of calm in this busy city, ARC The.Hotel welcomes its guests into a softly lit lobby with hardwood floors, designer furnishings, modern art wall hangings, and Japanese-inspired architectural flourishes. Business travelers appreciate the downtown location and high-speed Internet access throughout, but the hotel is also a favorite with couples indulging in weekend getaways. Guests at this boutique Ottawa hotel enjoy a glass of sparkling wine at check-in as well as complimentary 24-hour ARC Private Selection Blend coffee and tea service in the lobby. The hotel also offers the Arc Lounge & Dining, a virtual business center with high-speed Internet access (surcharge), concierge and valet services, 24-hour fitness center, and complimentary shoeshines. A library lounge offers a selection of books, magazines, and CDs for in-room use. ... more less
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