We stayed here for one night because we wanted an acceptable, yet affordable place near the center. That is exactly what I got. It's true that it was a bit sketchy, and the area was not the best to walk past, but I did not feel unsafe at any point and it was just minutes away from Parliament Hill. The room was perfectly clean, had a television, a fridge and functional A/C. Can't complain. Continental breakfast and free parking are an additional plus. Would stay here again.

When we got there, we opened the doors to our rooms (we had 3) and they all smelled of mold and mildew and the smell was so strong that we coulnd't stay in the rooms. They looked dirty, the wall paper was coming off the walls, the furniture was broken and other units had their doors opened with kids running around everywhere and people cooking in their rooms!! It looks like the stuff you see in movies when they're looking for criminals! It didn't feel safe! We left and got our money back after debating my point with the clerk and calling the manager. I had several kids staying there for a soccer tournament and there was no way I would let them stay there. I wouldn't leave an animal in those rooms. There are other affordable options in Ottawa or Gatineau that are much better.

Staff was friendly, very personable and helpful able to book last minute for a long stay staff move me from original room to a room that would accomodate a longer stay without problems room clean even if dated didn't expect the ritz and got what I expected. Easy walking distance to downtown and if willing 2 bus stops close for use of the local transportation services. Free parking, breakfast, and wifi really make this a great deal.

Hotel staff rude on check in. Complex seems to be used for subsidized housing. Our room was filthy and when we walked in the smell of urine was overpowering. It was dark, dingy, beat up and old, dirty, and the smell of urine was soo bad that we in fact did not even end up staying the night. The hotel is located maybe 10 blocks from the downtown core and the closer you get to it, the sketchier the area becomes. We did not feel safe and with so many random children running around the parking lot, we didnt figure we would get god night sleep anyway. DO NOT STAY HERE!! We will be fighting to get our money back from Expedia.