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“Not for everybody, but I love it...” 4 of 5 stars
Review of Fairmont Chateau Laurier

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Fairmont Chateau Laurier
4.0 of 5 Hotel   |   1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada (Byward Market Area)   |  
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Special Price
15% off room rate
Ranked #12 of 68 Hotels in Ottawa
GreenLeadersSilver level
Ontario
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
Reviews in 17 cities Reviews in 17 cities
84 helpful votes 84 helpful votes
“Not for everybody, but I love it...”
4 of 5 stars Reviewed November 27, 2005

Say what you will about the Chateau Laurier. I have never had anything but positive experiences when staying here.

I will concede that many of the rooms are terribly dated and small. But they are spotless, well-appointed and generously furnished. However, if I have ever been unsatisfied with a room given to me, I ask to be moved to a renovated floor. The front desk staff are always accommodating to my requests.

The bathrooms are magnificent, however, with floor to ceiling marble, gold fixtures, a deep tub and great showerhead.

The beds are always spacious and comfortable and, in my experience, no room has a bad view.

I agree with many of the other reviewers that parking at the Chateau Laurier is a total rip off. They are taking advantage of their prime downtown location - which is one of the hotel's best characteristics. It's close to everything, including the Rideau Centre for shopping and the Byward Market for great eats.

Sadly, the pool is also very small and causes for cramped swimming with other guests. I have previously inquired with the management as to why these facilities have never been expanded. I was told that Fairmont is keen to keep the historical feel and design of its bath-style pool at the Chateau, apparently one of the few hotel pools of this kind that are left in the world. That's a nice sentiment, but doesn't make my swim experience any better!

What Fairmont lacks on a material level, they make up for with the superb customer service they offer. I have always maintained that Fairmont's best attribute is the people it has working for it. The people at the Chateau Laurier are among the best in the business.

There is a high price tag for staying at this hotel, but overall, I would say it's worth it. Check the Fairmont website for their internet promotions which are usually great deals (I often stay here when these sales are available). Also, Fairmont gives discounts for gov't employees or certain company affiliations.

Stayed March 2005
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Additional Information about Fairmont Chateau Laurier

Address: 1 Rideau Street, Ottawa, Ontario K1N 8S7, Canada
Phone Number:
Location: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Ottawa
#2 Green Hotel in Ottawa
#6 Romantic Hotel in Ottawa
#8 Family Hotel in Ottawa
#10 Business Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Chateau Laurier 4*
Number of rooms: 429
Official Description (provided by the hotel):
Reflecting the confidence, dignity and style of Ottawa, Fairmont Chateau Laurier stands as a testament to this dynamic, thriving city. Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is a magnificent limestone edifice with turrets and masonry reminiscent of a French chateau. ... more   less 
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Also Known As:
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Hotel Ottawa
Fairmont Hotel Chateau Laurier
Fairmont Ottawa
Ottawa Fairmont

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