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“A great hotel for a snowy weekend” 4 of 5 stars
Review of BEST WESTERN PLUS Victoria Park Suites

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BEST WESTERN PLUS Victoria Park Suites
2.5 of 5 Hotel   |   377 O'Connor Street, Ottawa, Ontario K2P 2M2, Canada   |  
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Ranked #5 of 68 Hotels in Ottawa
GreenLeadersSilver level
Richmond, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“A great hotel for a snowy weekend”
4 of 5 stars Reviewed April 3, 2014

After a long rough flight from Vancouver it was pleasure to arrive at a well located modern hotel with excellently renovated and well furnished rooms. I was attending a two day meeting in the hotel and was impressed by the service and catering. The room was ideal for working and leisure. I really appreciated the well equipped kitchenette. The fitness room was small but very pleasant and had good city views. The hotel is a short walk away from many varied shops and restaurants. An early spring snowfall made me very much appreciate and enjoy the included breakfast without having to trudge through the snow. I found the staff very attentive, pleasant and helpful. I will definitely return to this hotel in the future.

Room Tip: A low cost upgrade gets you a much more spacious room.
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review, April 29, 2014
Dear Lawrie P,

We were thrilled to read that our hotel was your solice while on this side of the country. It sounds like you were able to experience all aspects of our hotel and the local neighborhood and what it had to offer. Hopefully you will join us again soon!

Regards,

Andrew Busing
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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542 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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English first
Pickering
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 29, 2014

Nice modern , updated rooms. Ours had 2 double beds with mini fridge, sink and microwave. Coffee and tea, Cutlery, dishes, wine glasses, tea towel and wash cloth and a Safe. You shouldn't need to bring anything. A fantastic continental breakfast is included. Egg McMuffin sandwiches, hard boiled eggs,French toast,toast,muffins, cereal, bagels. Everything you need. Oh and coffee and juice. Underground parking is nice but $18 per day. But you make that up in the breakfast. Close to downtown. Check-in was quick and pleasant. Plenty of luggage carts as well. Very comfortable stay.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review, April 29, 2014
Dear Chris M,

Thank you very much for your recent review. It sounds like our hotel worked perfectly for you and your family while on your visit to Ottawa. We are thrilled to read that you thoroughly enjoyed our breakfast and were able to share it with fellow travellers.

We look forward to having you back on your next trip to the Nation's Capital!

Regards,

Andrew Busing
Front Office Manager
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South Porcupine, Canada
1 review
4 of 5 stars Reviewed March 21, 2014

Excellent hot and continental breakfast! Comfortable bed and pillows! Rooms come with a kitchenette, microwave and fridge. Plates, bowls, glasses and cutlery for four with a manual can opener were provided along with dish cloth and dish washing liquid which was replaced when used. Cable TV and free wireless internet. Fitness centre and separate saunas for men and women. Daily Globe and Mail newspapers. Business centre with two computers and free printing! 5-10 minutes walk to Bank and Eglin Streets for shopping and dining. 3 minutes walk to Canada Nature museum. 30 minutes walk to tourist attractions such as the Byward Market, Parliament Hill, Bytown Museum, Rideau canal and Centre, National gallery of Art, National Art centre. St. Patrick's Catholic Basilica is 20 minutes walk from the hotel.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review, April 29, 2014
Dear Andrew P,

I would like to thank you for taking the time to share your experience on Trip Advisor. It sounds like you really enjoyed your recent stay with us and we thank you for being our guest.

We look forward to welcoming you back on your next trip to Ottawa!

Regards,

Andrew Busing
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 20, 2014

The staff are wonderful to work with. The Penthouse Meeting room is bright and airy and (in spring and fall) the terrace that opens out from the meeting room is wonderful. We've rented this room twice now and will continue to do so. The location is perfect. The service is courteous, the food is great. An all around great experience! Thanks again! Jennifer B.

  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review, April 23, 2014
Dear Jennifer,

Thank you very much for taking the time to review our hotel. It is very much appreciated. We are thrilled that you are loyal guest and will continue to use our hotel and it's meeting facilities.

We look forward to welcoming you back on your next visit.

Regards,

Andrew Busing
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bracebridge, Canada
Top Contributor
112 reviews 112 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed March 19, 2014

I was in downtown Ottawa on business so I booked a one bedroom king suite in order to have kitchen facilities.

Location: Close to Elgin Street and Bank Street, which gives you lots of restaurant selection, drug stores, an LCBO store and other shops. Neighbourhood is nice and you feel safe walking on the streets day or night.

Lobby/Front Desk Staff: Very nice decor when you enter hotel. Staff acknowledges your presence when they see you. Very friendly, polite and efficient. One of the evening staff recommended a nice Thai / Viet restaurant within walking distance on Bank Street. There is an ATM machine in the lobby area and they have a small snack bar if you need to purchase snacks.

Parking: Indoor underground parking is about $18.00 a day or they also have outdoor parking. The indoor underground parking is well maintained with good lighting.

Rooms: One bedroom king suite was located on the 8th floor (top floor), one of 8 rooms on the floor in a private BW Plus hallway. It was nice and quiet. The suite is comprised of a nice sized living room area with a couch, chair and a big desk. The kitchenette is off the living room and had a fridge, microwave, sink, dishes, cutlery, etc. The bathroom is separate from the bedroom and comes with a jacuzzi tub. The bed was very comfortable and you had a choice of 6 pillows. Room was very quiet at night with no noise from outside. Wi-fi was included and I could have up to 5 devices on at once. The hotel offers a free continental breakfast with your stay, which was good.

Exercise room: Also located on the 8th floor in a corner room. It is L shaped and the two outside walls are all windows, so you get to overlook the city while you workout. It has 2 treadmills, an elliptical, a stationary bike, a small universal and free weights. There are also separate male and female sauna's beside the exercise room.

Conclusion: I have been coming to Ottawa on business since 2009. I have stayed at this hotel in the past depending on availability of rooms and I have stayed at other higher end hotels on or just off of Elgin Street. This hotel continues to be one of my favourite based on the location, the staff and their reasonable prices compared to other downtown hotels. I would definitely recommend it to others.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review, April 23, 2014
Dear MuskokaMan,

I would like to thank you for taking the time to comment on your recent stay with us at the BEST WESTERN PLUS Victoria Park Suites. The review of your experience with us is incredibly thorough and I'm sure will assist other travellers in deciding where to stay while in Ottawa.

We thank you for your many years of loyalty and hope to welcome you back to the hotel in the near future.

Regards,

Andrew Busing
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belleville, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 18, 2014

The hotel provided a wonderful mix of classic urban conveniences and was located in an area of varied restaurants and entertainment for the whole family. The staff is polite and attentive to your needs. The only issue I had was with the on-site heated parking, it caused my windows to fog instantly on entering and made it difficult to park, but if that was my problem it is of no major concern

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review, April 9, 2014
Dear Perry D,

I was thrilled to read that you enjoyed your stay with us. It sounds like our hotel was just what you were looking for!

We hope that you will join us again soon on your next trip to Ottawa!

Regards,
Andrew Busing
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Top Contributor
54 reviews 54 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 18, 2014

The hotel is a short walk to the sights in the city. From the airport, you need two changes on the bus to reach the hotel so a taxi is recommended. (paid$30) Rooms are very clean, with kitchenette, bed very comfortable and TV has many HD channels. polite staff. Would stay again if need to come back to Ottawa again.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VictoriaParkSuites, Front Office Manager at BEST WESTERN PLUS Victoria Park Suites, responded to this review, April 9, 2014
Dear tonyhalik,

Thank you so much for your review! We very much appreciate your feed back. Hopefully when you are back in the Nations Capital you will stay with us again!

Regards,
Andrew Busing
Front Office Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Victoria Park Suites

Address: 377 O'Connor Street, Ottawa, Ontario K2P 2M2, Canada
Phone Number:
Location: Canada > Ontario > Ottawa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Ottawa
#3 Romantic Hotel in Ottawa
#4 Family Hotel in Ottawa
#8 Business Hotel in Ottawa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Victoria Park Suites 2.5*
Number of rooms: 100
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Also Known As:
Best Western Plus Victoria Park Hotel Ottawa
Best Western Ottawa
Ottawa Best Western

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