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“Enjoyable” 3 of 5 stars
Review of Alice Fazooli's

Alice Fazooli's
2015 Winston Park Drive, Oakville, Ontario L6H 6P5, Canada
+1 905-829-3250
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Ranked #142 of 385 Restaurants in Oakville
Price range: $10 - $30
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Reservations, Late Night
Dining style: Casual Dining
Cross street: Winston Churchill & QEW
Montreal, Canada
Senior Contributor
46 reviews 46 reviews
32 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
“Enjoyable”
3 of 5 stars Reviewed November 13, 2013

I see the negative reviews and not sure why. We're certainly not talking gourmet meal here but for a quick lunch, it very good. Sandwiches and salads are well prepared and the service has always been excellent, particularly in the quick lunch/bar area. Will go again.

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58 reviews from our community

Visitor rating
    9
    21
    14
    11
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Toronto
Top Contributor
87 reviews 87 reviews
36 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
“#Fail - Last Time”
2 of 5 stars Reviewed November 11, 2013 via mobile

Have been a fan of Alice Fazooli's for a very long time but it has changed for the worse. Used the on line book a table service seemed to work fine they even called us to confirm. We had asked for a private table because we had a small group (4) and wanted to talk over dinner. Arriving at the restaurant we were given a table at the kitchen not what we had expected or requested. The waiter was welcoming and attentive. We had cocktails and ordered salad and some shrimp etc. The garden salad was sent back because it was old - the dressing was dried on to the plate and the lettuce was rotten in numerous places. The Manager appeared at our table and wanted to explain why the salad was rotten. It seems that they had a much larger party on the other side of the restaurant and had pre made several dozen salads. Guessing I was given a left over from this other party. The Manager reappeared several minutes later after everyone else at our table had finish with a new salad which I did not accept - I had to say no several times before she would take it back to the kitchen - this was disruptive and I felt challenged in my decision not to eat the salad then to top this encounter and with a rather large smile she stated that she would "remove it from the bill" Not sure why she expected I would have ever paid for the left over rotten salad. Bar service was sub standard taking way too long to get drinks. The garnish in the drinks was not fresh - very disappointing. The limes and lemons had age spots and the olives were not properly stored and were way to soft to soggy. The water glasses on the table were dirty and had to be replaced. The food was plain and lacked the normal overall quality and taste we have come to expect at Alice Fazooli's. The deserts were not fresh (not a surprise at this point) however the over all quality was lacking. Our after dinner drinks and conversation were on several occasions disrupted by staff moving large pieces of metal near or heads. These are used to expand tables and again only confirmed that it was more important to the staff to get their clean up work done then service their guests or impact our dinning experience. Overall this is a #FAIL - Nov 9th Dinner Time

Visited November 2013
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Mississauga
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Poor service”
2 of 5 stars Reviewed November 9, 2013

We made a reservation on line as we have done countless time as the restaurant would know from their open table reservation service. Upon our arrival we were offered one small booth which was not going to work as my wife had arm surgery. We asked for another larger booth but was told that was the only table available although there were many tables available.

We also noticed that there have been many staff changes and i must say not to the better. They were unaccommodating and we decided to leave.

We have frequented that location at least twice a month for the last year or so.

This will be our last time. we left and went to milestones and they were quick to greet us with no reservation, they sat us in the bar with a pager and in less that 10 minutes we had a table. The service was excellent.

A once good restaurant, Alice Fazoolis Oakville has lost most of the servers and the management staff.

I would give this location veto.

  • Visited November 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 3 of 5 stars Food
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oakville,Ontario
Senior Contributor
31 reviews 31 reviews
27 restaurant reviews
Reviews in 7 cities Reviews in 7 cities
20 helpful votes 20 helpful votes
“A very enjoyable evening !”
4 of 5 stars Reviewed November 2, 2013

We have been to this restaurant a few times before & decided to go back after our somewhat disappointing experience in February. We made reservations & were whisked to our booth upon arrival. The waiter, Isaac was friendly & mentioned the prix fixe menu & daily fishes. The prix fixe menu offered a choice of a appetizer, main course and desert for $25. The main course options were chicken Cacciotore, Pollo pesto & Tilapia. We ordered the chicken cacciotore & pollo pesto. Both main course portions were generous & very tasty. The appetizers choices were soup, Caeser salad & calamari. We ordered the Calamari which was lightly fried . It was very filing. For desert we ordered the Tiramisu & Cannolis. The prix menu option is excellent & we would highly recommend it.

We enjoy the ambience of Alice Fazooli's.

  • Visited November 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 3 of 5 stars Service
    • 4 of 5 stars Food
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Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Crab Shack?”
5 of 5 stars Reviewed October 30, 2013

A great bar and food place with good staff and service. My regular when I am in Oakville. Don't think it is called the Crab Shack any more. If you want atmosphere and a better than average food and wine selection, this is your place,

  • Visited October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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