We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointed” 2 of 5 stars
Review of Holiday Inn Express Hotel & Suites North Bay

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save Saved
You added Holiday Inn Express Hotel & Suites North Bay to your Saves list
Holiday Inn Express Hotel & Suites North Bay
2.5 of 5 Hotel   |   1325 Seymour Street, North Bay, Ontario P1B 9V6, Canada   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
SAVE between 10-30%!
Ranked #5 of 26 Hotels in North Bay
London, Canada
1 review
“Disappointed”
2 of 5 stars Reviewed September 18, 2012

Last night, two of my employers stayed at your hotel. Both of them were very disappointed. No curtains, just sheers on the windows made a very light room. Remote controls weren't working. The beds were old and uncomfortable and they both felt that for the money you charge, you could provide much better service.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review, September 19, 2012
Thank you so much for the welcome feedback, I am truly sorry to hear of the issues that occured. We pride ourselves on delivering a comfortable stay for all of our guests, and a review of these discrepancies will be conducted by myself and our maintenance Manager and rectified. In regards to our curtains, blackout drapes are located behind the sheers and I am sorry we were not able to communicate that information to you. Please feel free to contact me directly if you have any questions.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

143 reviews from our community

Traveler rating
    58
    65
    12
    6
    2
See reviews for
39
31
14
49
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • Any
English first
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 15, 2012

Several rooms were booked in advance for a family wedding in town August 24th - 27th. Most of us were in North Bay for the first time, also it was the first for some of us staying at a Holiday Inn Express and Suites. Check in was a breeze, our rooms were all clean and ready when we arrived. It was surely a pleasant experience, the staff at the front desk, those who worked on the floors as well as the dining room were all courteous. The refrigerator in one our rooms was not cooling properly, we called the front desk and by the time we returned to our room we had a working refrigerator. On Sunday another room was requested for a family member (staying at another hotel) who wanted to stay the last night with us was so graciously accommodated. Just want to say a great big "Thank You" for making our stay a memorable experience.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review, September 17, 2012
We hope you all enjoyed your first visit to North Bay, we hope you will make us a regular stop in your travels from now on. We are happy to hear that your stay was smooth and effortless and we look forward to continuing to make your stays with us memorable ones.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario's Near North, Canada
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 15, 2012

Great stay! New hotel, great location clse to the mall, and major roads. Warm breakfast is a must for sports tourism. Staff was friendly and accommodating staff. Nice to have more upscale choices throughout northern Ontario.

Stayed September 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review, September 17, 2012
Thank you for staying with us, we are thrilled that you enjoyed your stay. Thanks for making us your choice when you travel to Northern Ontario, we look forward to your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville, ontario
Top Contributor
422 reviews 422 reviews
37 hotel reviews
Reviews in 125 cities Reviews in 125 cities
196 helpful votes 196 helpful votes
4 of 5 stars Reviewed August 23, 2012

Have stayed at this hotel several times while visiting the area from Oakville, Ontario for two funerals within the last two years. Wife is a member of the loyalty points club. Like reading the local paper when I get up early to eat in their lounge for breakfast. Enjoy talking to the night auditor and breakfast server. Both are knowledgable of the local area and friendly in making small talk. Local Tim Horton's is within walking distance as I am a night owl!

Located close to Hwy. # 11 in the south end of town if you need to get out of town in a rush.

still manage to find things to do in town plus visiting friends of my wife as they all went to college together in the late 1970's.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review, August 23, 2012
Happy to hear you have enjoyed all of your stays with us, it is great to see familiar faces return and thank you for taking the time to say hello to our night staff, they really do appreciate getting a chance to see our guests. Happy to hear you had some time to do some visiting while you were here. Hope to see you next time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 21, 2012 via mobile

My wide, son and I were here for one night and were very happy. The front desk person was happy and welcoming. Very clean and bright lobby. Clean hallways and rooms. Breakfast was great. Automatic pancake making machine kept my son amazed...well ok and me too. Food was very good and fresh. We will definitely stay here again.

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review, August 23, 2012
Thanks for staying with us, happy to hear you had a great stay and enjoyed your breakfast (i still get amazed at the pancake machine.)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 17, 2012

I traveled here in May to see the university, and it was a great trip! It was a quiet hotel, and every time I used the pool there I was the only occupant! The rooms were great, and the beds were comfortable. Great location- the mall is across the street and there are restaurants nearby. There is also free breakfast. If I end up attending the university here, my mom says she will stay here every time she needs to pick me up/drop me off.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review, August 23, 2012
Thank you for the kind words, we are glad you enjoyed a comfortable stay and we hope you enjoyed your time in North Bay. Our convenient location is definately something that our guests do talk about. Good luck with your education options, Nipissing is a fantastic choice and happy to hear you would stay again with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
around the world
Top Contributor
55 reviews 55 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed August 10, 2012

Very comfortable and clean hotel with friendly staff, fair sized rooms, and decent breakfast included. What you would expect from a new Holiday Inn Express and definitely the hotel I will stay in for my next business trip to North Bay.
Easy to check in, enough parking, close to the highway (but still quiet inside) and close to a Tims. Even being on the first floor wasn't a privacy problem since the lower part of our room's window was covered by bushes outside the hotel.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derek J, General Manager at Holiday Inn Express Hotel & Suites North Bay, responded to this review, August 23, 2012
Thank you for your comment,

I am happy you enjoyed your stay with us, we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express Hotel & Suites North Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites North Bay

Address: 1325 Seymour Street, North Bay, Ontario P1B 9V6, Canada
Phone Number:
Location: Canada > Ontario > Northeastern Ontario > North Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in North Bay
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites North Bay 2.5*
Number of rooms: 116
Official Description (provided by the hotel):
Holiday Inn Express Hotel & Suites North Bay.Enjoy comfort while you stay in our all new Award Winning Holiday Inn Express Hotel and Suites of North Bay, Ontario, conveniently located only nine kilometers from the North Bay Jack Garland Airport (YYB). Get ready for family fun at our North Bay hotel, located just off Highway 17 with easy access to several area attractions including the Lake Nipissing Waterfront, the Northgate Shopping Centre and Memorial Gardens. Also nearby are the Capitol Centre, Osprey Links Golf Course and the Chief Commanda cruises. If you want even more ideas, a tourist info centre is just next door to our North Bay hotel. Travelers on business will be impressed with our accommodations in North Bay, Ontario. Conveniently located along all highways leading to North Bay, this fully non-smoking hotel is only minutes away from bus, train and airport transportation with fast highway access to all areas surrounding the city. Our North Bay Airport hotel is within close proximity to businesses such as Boart Longyear, Atlas Copco, Cementation, Bombardier, Goodyear, Sandvik and many others. In addition, meeting rooms with business services such as free high-speed, wired or wireless Internet access are provided. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, IHG, Orbitz, Booking.com, Priceline, Despegar.com, Hotels.com, Reservation Counter, TripOnline SA, Odigeo and Tingo so you can book your Holiday Inn Express Hotel & Suites North Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites North Bay
Holiday Inn North Bay
North Bay Holiday Inn
Holiday Inn Express Hotel & Suites North Bay Ontario

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Hotel & Suites North Bay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.