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“A Great Place when Travelling with Dogs” 4 of 5 stars
Review of Travelodge North Bay Lakeshore

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Travelodge North Bay Lakeshore
2.0 of 5 Hotel   |   718 Lakeshore Drive, North Bay, Ontario P1A 2G4, Canada   |  
Hotel amenities
Ranked #9 of 26 Hotels in North Bay
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277 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 12, 2013

I recently stayed at the North Bay Travelodge on my way through the city. During booking and check-in, I inquired as to whether their Internet was working correctly, as I had some extremely critical (and financially time-sensitive) work that absolutely required a functioning Internet connection. I was assured that all was well. Unfortunately, as a result of a recent storm, the Internet was in fact NOT working the night I stayed. I ended up completing the necessary transactions via my phone's 3-G connection, which, as a result of the slow speeds, took me well into the night before I could head for bed.

I spoke directly with Mr. Jay Kim, the managing director the following morning and expressed my frustration, particularly after going to some considerable effort to ensure prior to my arrival that the Internet was functioning.

Mr. Kim was EXTREMELY apologetic and genuinely sorry for the problem I experienced. He immediately offered to refund me the entire price of my stay, and within a short time, I received a personal cheque in the mail, exactly as promised.

The hotel itself was very clean, very quiet, and very comfortable. If not for the Internet issues, it would have been a perfect stay - Mr. Kim's attention to customer service is a welcome relief in this day and age and very nicely made up for the issue I experienced. I will certainly make it a point to stay here again on my next visit to North Bay, and have passed my recommendations regarding the Travelodge Lakeshore to my friends and colleagues.

It just goes to show that even when issues arise, a willingness to commiserate with the customer and offer compensation where appropriate can make all the difference! My sincere appreciation to Mr. Jay Kim! Well done!

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hearst
2 reviews
4 of 5 stars Reviewed September 9, 2013

Was in north-bay recently and stayed at the Travelodge.Nice place to stay. With family and friends.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Travelodge

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travelodge North Bay Lakeshore

Address: 718 Lakeshore Drive, North Bay, Ontario P1A 2G4, Canada
Location: Canada > Ontario > Northeastern Ontario > North Bay
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#4 Business Hotel in North Bay
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge North Bay Lakeshore 2*
Number of rooms: 76
Reservation Options:
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Also Known As:
Lakeshore (North Bay) Travelodge Hotel North Bay
Travel Lodge North Bay
Travelodge North Bay Lakeshore Ontario
North Bay Travelodge
North Bay Travel Lodge

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