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“On the decline” 2 of 5 stars
Review of Comfort Inn Airport (North Bay)

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Comfort Inn Airport (North Bay)
2.0 of 5 Hotel   |   1200 O'Brien St. | Highways 11 & 17, North Bay, Ontario P1B 9B3, Canada   |  
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2 Trips, 1 Night Free*
Ranked #13 of 26 Hotels in North Bay
Toronto, Canada
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“On the decline”
2 of 5 stars Reviewed November 15, 2011

This is a halfway point between Toronto and visiting our relatives in Northern Ontario so we used to stay here quite often. We hadn't been in a couple years but stayed for one night in early November and noticed quite a difference - for the worse. We paid $150+ including taxes for a ground-level room with two double beds - crazy high amount for this type of hotel in this market. The room wasn't particularly clean (there were crumbs on the table and chairs) and it felt really rundown, not well maintained at all. It was supposed to be a non-smoking room but it had a terrible smell and several cigarette burn marks on the comforters. The comforters were also old and torn. The worst was two dead bugs stuck in the picture frame hanging on the wall. See my pics.

Another thing: this hotel is supposedly an Aeroplan partner but despite swiping my Aeroplan card every single time I've stayed here, I have yet to see any Aeroplan points show up in my account. It appears to be a scam The hotel check-in clerk takes my Aeroplan card, pretends to swipe it and then I never get the points.

Next time we're driving through North Bay en route to Timmins, we'll stay elsewhere.

  • Stayed November 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy R, Manager at Comfort Inn Airport (North Bay), responded to this review, November 21, 2011
Dear Guest,

Thank you for taking the time to submit a review of the Comfort Inn Airport. I would like to offer my apologies for your accommodation experience. I am disappointed that you were provided with a room that was clearly not maintained to our standards.
I am saddened to learn that you have not received Aeroplan points for your stay at our hotel. We would be more than happy to follow up with you to see why your points were not applied for your stay. You can contact any of our Guest Service Representatives for assistance.
Thank you again for your valuable feedback. We hope that you will provide us with another opportunity to serve you again and reinstate your confidence with us.

The Management and Staff
Comfort Inn Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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28 reviews from our community

Traveler rating
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    9
    8
    6
    0
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8
5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
Ottawa, Canada
Top Contributor
86 reviews 86 reviews
27 hotel reviews
Reviews in 30 cities Reviews in 30 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed November 3, 2011

Stayed here as it was the closest place to the airport and I was flying in after midnight. Left early the next morning. The room was small, but OK. Bed comfortable. CRT TV, not flat screen. Breakfast included - OK, but very simple. Just fine for the purpose.

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy R, Manager at Comfort Inn Airport (North Bay), responded to this review, November 21, 2011
Dear Guest,

Thank you for taking the time to review our hotel We are pleased to know that the location suited you.

The Management and Staff
Comfort Inn Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 11, 2011

My husband and I stayed at the Comfort Inn in September, while attending a funeral. The Inn was an oasis of comfort in all the turmoil. It was nothing special really, but the bed was very comfortable, the place was very clean, and the included breakfast was OK (bagels, hard boiled eggs, cereal, toast, coffee, juice). There were a few cosmetic problems - a corner of walpaper pealing, a bit of mirror un-silvered - but they were very minor and in no way effected our stay. Oh, if you are going for a funeral - do mention it - you will get a better price.

  • Stayed September 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy R, Manager at Comfort Inn Airport (North Bay), responded to this review, November 21, 2011
Dear Guest,

Thank you for your wonderful review of our hotel. We are pleased that you enjoyed your stay. We would be honourd to have you stay with us again in the near future.

The Management and Staff
Comfort Inn Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East York
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 17, 2011

As one of the very few travelling distribution drivers who gets to choose their accomodations, I was thankful to find the Comfort Inn on O'Brien. The room is always clean,quiet and comfortable, and the staff is always welcoming. I look forward to going to North Bay now, not only because it is a beautiful and friendly city, but also because I can rely on my stay being an enjoyable one!

  • Stayed September 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pembroke, Canada
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 1, 2011

Stayed one night and had to leave, the bed was extremely uncomfortable and sloped on one side. Apart from the noise of party goers and someone trying to get into my room at 6am (which unfortunately is not the fault of the management) the front desk was very polite and staff quite welcoming. Quite clean over all and the sunshine breakfast was a welcome site.
I did find $141.00 tax included quite expensive for a one bed room.

Room Tip: Please for this hotel, book ahead on line and take the discount. I took paid the price by just walki...
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  • Stayed August 2011, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Temiskaming Shores, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 28, 2011

Stayed here as an overnight stay for a trip to Ottawa. Rooms were clean and the staff is very attentive and informative. The continental is good, excellent variety of foods to eat.

Will definitely use this hotel again anytime I have to stay in North Bay.

Thumbs up

  • Stayed October 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parry Sound, Canada
Top Contributor
124 reviews 124 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed December 4, 2010

the hotel is clean and offers a great continental breakfast if you want it. the room was $112 for a monday night which i thought was expensive for the area and hotel.

  • Stayed November 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Airport (North Bay)

Address: 1200 O'Brien St. | Highways 11 & 17, North Bay, Ontario P1B 9B3, Canada
Phone Number:
Location: Canada > Ontario > Northeastern Ontario > North Bay
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #13 of 26 Hotels in North Bay
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn Airport (North Bay) 2*
Official Description (provided by the hotel):
Comfort Inn North Bay Airport is centrally located in the beautiful city of North Bay, at Highways 11 & 17 and just minutes from the Jack Garland Airport, historical downtown, local arenas, Canadian Air Force Base, Nipissing University, Canadore College and North Bay General Hospital. Many of our guests often enjoy the water front activities including: walking, biking, swimming, boating, fishing, rides for the kids on the two carousel, the train or cruises on the Chief Commanda II. With direct access to the Kinsmen Walking and Biking Trail adjacent to the hotel, guests enjoy unique access to all parts of the city. Comfort Inn North Bay Airport is an ideal choice for business or leisure travelers. Attractively appointed rooms come with either a queen-size bed or two double. Standard Amenities Include: * Complimentary Comfort Sunshine Deluxe Continental Breakfast * Complimentary high speed internet access * Complimentary in room fridge and microwave * Complimentary newspaper * Complimentary local calls * Complimentary parking * Complimentary Business Services (incoming faxes, photocopying) * Pet friendly accommodations for small dogs & cats. ... more   less 
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Also Known As:
Comfort Inn North Bay
North Bay Comfort Inn
Comfort Inn Airport (North Bay) Ontario

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