Having lived in North Bay for 20 years I was very familiar with Pinewood Park (even had my grade 12 grad there!).
I've stayed there a few times over the years, since I left North Bay, but it had been about 4 years since my last stay. Knowing we were travelling to North Bay for the August long weekend, I booked well in advance as I knew it was also the Summer in The Park festival and that rooms would go fast.
Much to my surprise, there were plenty of rooms available, and this should have been my first clue.
This hotel has not been updated, renovated or even painted in YEARS..... pulling up to the hotel, i couldn't believe how dated, run down and generally unappealing it looked.
the right side of the hotel which houses "motel" type rooms was abandoned and falling apart...
The exterior desperately needs paint, weeds everywhere and the whole lot needs a paving.
Walking into the lobby i felt like i was in a time warp back to my grad. I think they had the EXACT same art hanging on the walls and the same fake flowers.
I had booked a pool side room thinking it would be great to be close to the pool for my daughter. Our room was dark, dank and unappealing. Old wallpaper bubbling on the walls, faint smell of smoke, tiny bathroom, and dingy patio. 2 beat up old resin chairs and an empty tomato sauce can full of cigarette butts greeted us on our patio.
The room was fairly clean (thank god) but the beds were terrible, old hard mattresses.
and i was really surprised when I saw the 32 inch Phillips TUBE TV!!!! no LCD???? in a hotel calling itself North Bays premier resort?????
The pool itself was okay, clean and warm but the landscaping and general look around it was awful. It's shocking to me that Clarion is not willing to spend any money to upgrade and update this facility.
Breakfast at the restaurant was terrible, we waited 45 minutes for our meal and it was cold when it arrived. Our server was nice enough but totally overwhelmed, which was odd considering there were only a few people in the place. Overall the staff were friendly but I got the feeling from many of them that they were almost embarrassed to be working there.
Sad to say i will never stay there again.... very disappointing.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 9, 2013
Hi Chris P.,
Report response as inappropriate
Thanks for the review. I've brought this review up with our Management team and ownership. We've been doing upgrades to our TV's and only have a few left to switch over to LCD tvs.
Assistant General Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.