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“Worst place ever!!!” 1 of 5 stars
Review of BEST WESTERN North Bay Hotel & Conference Centre

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BEST WESTERN North Bay Hotel & Conference Centre
2.5 of 5 Hotel   |   700 Lakeshore Dr., North Bay, Ontario P1A 2G4, Canada   |  
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Ranked #7 of 26 Hotels in North Bay
GreenLeadersGold level
Timmins
1 review
2 helpful votes 2 helpful votes
“Worst place ever!!!”
1 of 5 stars Reviewed December 14, 2013

I dont recommend this hotel to anyone. My sons hockey team booked a block of rooms and had nothing but grief. We had complaints about our kids playing in our room at 3 on the afternoon. The hotel staff harassed us non stop threatened that we would have to pay for other guests rooms. Please if you need to book a room in north bay do not book here it is not kid friendly.

Stayed December 2013, traveled on business
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review, December 17, 2013
Thank you JJ Dad, I am sorry that you feel this way, we have had teams for years staying with us as well as having other clients in the hotel we try to accommodate all of the needs such as the pool for children to play in, we only ask that guest respect each other when it comes to a comfortable stay with our hotel.
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164 reviews from our community

Traveler rating
    42
    69
    28
    15
    10
See reviews for
41
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11
50
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Barrie, Ontario, Canada
Top Contributor
93 reviews 93 reviews
25 hotel reviews
Reviews in 16 cities Reviews in 16 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed December 13, 2013

My gfs family lives in North Bay and this is where we always stay..I have stayed here 3 times I believe. Rooms are good, pool and hot tub work, and lobby is nice looking. Be sure to check out the onsite restaurant as it is not to be missed.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review, December 15, 2013
Thank you Byron, I would agree with you that our Farina's has been rated highly by Tripadvisor and by locals. See you on your next visit to the area.
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Chelmsford
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 11, 2013 via mobile

Room was comfortable and even though the hotel was sold out, it was very quiet. The bed was perfectly comfortable with nice, newer bedding. The Bathroom and furnishings were a little dated but clean. It was close to amenities. Overall, A good value. Would stay here again.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review, December 13, 2013
Thank you very much Debbie for the wonderful comments that I will share with our team.
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Elliot Lake, Canada
1 review
4 of 5 stars Reviewed November 10, 2013

I cannot remember every hotel. We have been moving and visiting our children. I counted on Best Western to keep track of my stays for points. In fact I requested that every time I checked in. We are Best Western card holders and always stay in one when we travel, as we have done a lot this year. We like Best Western and have never been seriously disappointed. I expected your office to record the stays.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review, November 14, 2013
Thank you Glenna for your comments and feed back regarding your rewards.
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Toronto, Canada
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 29, 2013

The reception area was clean, bright and well kept. The receptionist was cheerful and quick to complete check in. The complimentary tea/coffee area was messy and out of both coffee and tea. (not sure this is an issue however as the hotel was full with a hockey tournament). My room was clean and very large. The bedding was good quality and pillows were nice. The bathroom was spotless. The vanity looked new. The tub/shower was clean but looked a little tired. the Late check out was granted quickly even though the hotel was completely booked. All in all a very pleasant stay. The bed was incredibly comfortable - had the best sleep ever. Didnt hear any noise from other rooms at all - despite a hockey team on the same floor - super! ordered the room service breakfast - very nice and super quick.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review, October 31, 2013
Thank you Trace for your comments, we hear so much about our great beds, glad you had the best sleep ever!
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A TripAdvisor Member
4 of 5 stars Reviewed October 28, 2013

The hotel stay was very pleasant and the room exceeded my expectations. Hotel staff were helpfyul and a pleasure to deal with.The location was reasonably good for my purpose. The internet was easy to use and the hotel computers were available for use as well.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review, October 31, 2013
Thank you Glad that we exceeded your expectations, hope to have you stay with us again.
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Sault Ste Marie, Canada
1 review
5 of 5 stars Reviewed October 21, 2013

excellent, clean facility with helpful accomodating staff How refreshing to be helped without asking, to be treated like family. VIP status is the common practise -- unbelievable in today's busy world. Location was easy to find (even though road construction & detours were confusing). Decour was pleasant, modern, but not harsh. All the big chain amenities (pool, hot tub, restaurant, gym) But Staff was the best !

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review, October 31, 2013
Thank you Lynda, I will let the staff know they are going a great job!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN North Bay Hotel & Conference Centre

Address: 700 Lakeshore Dr., North Bay, Ontario P1A 2G4, Canada
Phone Number:
Location: Canada > Ontario > Northeastern Ontario > North Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in North Bay
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN North Bay Hotel & Conference Centre 2.5*
Number of rooms: 130
Official Description (provided by the hotel):
IT'S OFFICIAL... The newly installed SIMMONS PILLOW TOP MATTRESSES, Wireless High Speed Internet, 37" LCD TVs in all guestrooms, FARINA RISTORANTE, FAB Lounge, new BUSINESS CENTRE, new fitness equipment and onsite guest laundry are a hit!! Over 2 million dollars has been spent since 2010 upgrading our public areas and guestrooms. Whether you're traveling for business or pleasure, we invite you to visit the refreshed Best Western Hotel and Conference Centre, located directly across from beautiful Lake Nipissing and only minutes to downtown North Bay's shopping, dining and entertainment options. We look forward to welcoming you soon to North Bay's Largest Conference Hotel where guests can earn Air Miles Reward Miles, Best Western Reward Points or Airline Miles. ... more   less 
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Also Known As:
BEST WESTERN North Bay Hotel & Conference Centre Ontario
North Bay Best Western

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