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“Great Best Western Stay” 4 of 5 stars
Review of BEST WESTERN North Bay Hotel & Conference Centre

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BEST WESTERN North Bay Hotel & Conference Centre
2.5 of 5 Hotel   |   700 Lakeshore Dr., North Bay, Ontario P1A 2G4, Canada   |  
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Ranked #8 of 26 Hotels in North Bay
GreenLeadersGold level
A TripAdvisor Member
“Great Best Western Stay”
4 of 5 stars Reviewed October 28, 2013

The hotel stay was very pleasant and the room exceeded my expectations. Hotel staff were helpfyul and a pleasure to deal with.The location was reasonably good for my purpose. The internet was easy to use and the hotel computers were available for use as well.

  • Stayed October 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review, October 31, 2013
Thank you Glad that we exceeded your expectations, hope to have you stay with us again.
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177 reviews from our community

Traveler rating
    46
    73
    32
    16
    10
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
Sault Ste Marie, Canada
1 review
5 of 5 stars Reviewed October 21, 2013

excellent, clean facility with helpful accomodating staff How refreshing to be helped without asking, to be treated like family. VIP status is the common practise -- unbelievable in today's busy world. Location was easy to find (even though road construction & detours were confusing). Decour was pleasant, modern, but not harsh. All the big chain amenities (pool, hot tub, restaurant, gym) But Staff was the best !

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review, October 31, 2013
Thank you Lynda, I will let the staff know they are going a great job!
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elliot lake, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed October 21, 2013

this is a excellent place to stay for business or leisure if in north bay if you are staying in North bay. great restaurant, great lounge, good beds reasonable price . great location. friendly staff. good place to stay!!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review, October 31, 2013
Thank you Dennis, we are glad that you had a great stay, we appreciate your review.
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Brockville, Ontario, Canada
Senior Contributor
46 reviews 46 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed October 20, 2013

When a hotel uses conference centre in their name I expect a few basics for a business hotel. This hotel met none of them. The front staff are slow and do not seem to care that I was staying there, wifi connectivity in the room was very poor and no express check-out making for a painfully slow departure. As well the hotel advertises that they are 'newly renovated', I could see no evidence of this as my room had the wall paper peeling off of the wall.

There are enough other choices of hotels in North Bay that it is unlikely I would stay there again.

  • Stayed October 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review, October 21, 2013
Sorry that we did not meet your expectations, we have done a lot but still have a few items that still needs completions.
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Toronto, Canada
Top Contributor
509 reviews 509 reviews
121 hotel reviews
Reviews in 96 cities Reviews in 96 cities
1,013 helpful votes 1,013 helpful votes
4 of 5 stars Reviewed October 18, 2013

The Best Western in North Bay on Lakeshore Drive is a solid choice for a business stay. It is a short drive to the downtown core. You can also take a short walk (about 10 minutes) to a public beach on a point that juts out into Lake Nippissing. The hotel has a good restaurant. Although it could use an upgrade it is well maintained and pretty busy. The work out facility is adequate. All in all you can't go wrong with the Best Western in North Bay.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review, October 21, 2013
Thank you JamesII for your review of our location, we look forward to having you stay with us again.
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Ottawa
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed October 16, 2013

Stayed three nights over the Thanksgiving weekend at this hotel. Overall this is a decent hotel. The front desk staff could use a bit of training in customer service. Possibly looking at the guest might be a start. I must say the person who checked us out of the hotel was very pleasant and had good customer service skills. Can't say this for the person who checked us in or the young gentleman who I asked for lid for my coffee cup....
The service and food at Farina's restaurant was very good and reasonably priced. The bartender, Vera, at Fab Lounge was great.
You can tell this hotel used to allow smoking in the rooms - they have tried to mask the smell but it is still there. The only way to remove the smell is to paint the rooms and replace the drapes and carpets.
Overall it was a decent stay and I would certainly come back.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review, October 21, 2013
We thank you for your honest feed back, as it helps us continue to improve our service. We have replaced carpets, beds, drapes in what had been our last 5 smoking rooms. From time to time guest are not respecting the no smoking. We will need to do a deep clean to correct.
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Lindsay, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 9, 2013

Had a one nte stay here.They had just finished renovations so it was very clean. Ate two meals in there onsite restaurant and the food was excellent.the pool and hot tube area were very clean with nice change rooms.we were told at check in that the rooms had new mattresses and bedding so thismeant a lot.There were no conferences at this time and it was midweek so it was very quiet.can't say enough. Just all around good.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review, October 13, 2013
Thank you Ron for your review and comments, we are glad that you had a great stay with us.
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Additional Information about BEST WESTERN North Bay Hotel & Conference Centre

Address: 700 Lakeshore Dr., North Bay, Ontario P1A 2G4, Canada
Phone Number:
Location: Canada > Ontario > Northeastern Ontario > North Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Green Hotel in North Bay
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN North Bay Hotel & Conference Centre 2.5*
Number of rooms: 130
Official Description (provided by the hotel):
IT'S OFFICIAL... The newly installed SIMMONS PILLOW TOP MATTRESSES, Wireless High Speed Internet, 37" LCD TVs in all guestrooms, FARINA RISTORANTE, FAB Lounge, new BUSINESS CENTRE, new fitness equipment and onsite guest laundry are a hit!! Over 2 million dollars has been spent since 2010 upgrading our public areas and guestrooms. Whether you're traveling for business or pleasure, we invite you to visit the refreshed Best Western Hotel and Conference Centre, located directly across from beautiful Lake Nipissing and only minutes to downtown North Bay's shopping, dining and entertainment options. We look forward to welcoming you soon to North Bay's Largest Conference Hotel where guests can earn Air Miles Reward Miles, Best Western Reward Points or Airline Miles. ... more   less 
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Also Known As:
BEST WESTERN North Bay Hotel & Conference Centre Ontario
North Bay Best Western

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