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BEST WESTERN North Bay Hotel & Conference Centre: Traveler Reviews

2.5 of 5
700 Lakeshore Dr., North Bay, Ontario P1A 2G4, Canada
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BEST WESTERN North Bay Hotel & Conference Centre
Ranked #8 of 25 hotels in North Bay
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88 reviews from our community

    Trip type
Traveler rating
    19
    33
    16
    12
    8
Date Rating
St. Catharines, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“A super Reno!”
5 of 5 stars Reviewed September 13, 2012

Driven past this place many times, but other reviewers commented on the renovations, and we just had to check it out.
The room was superb, with an extremely comfortable king bed, an easy chair with ottoman which was to die for, and the most comfortable desk chair I've sat in anywhere!
Lobby looks good, too. Restaurant is very attractive, and though we seldom eat hotel food, tried it and it was very good.
Would definitely recommend this place... best value in North Bay! Even had a view of Lake Nipissing...

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mochamyrrh about BEST WESTERN North Bay Hotel & Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review
September 30, 2012
Mochamyrrh, thak you for your review and for recognizing the comfort, cleanliness and good value in choosing our hotel, as well as the review of all our renovations. We hope you will return again and will have the time to enjoy the additional services such as our pool and sauna the next time around. We look forward to welcoming you back.
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Courtenay, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Terrible hotel”
1 of 5 stars Reviewed September 12, 2012

Found staff unfriendly & the cleaning of our room on most days was poor at best!!!! The Internet only worked at certain times of the day. There was no ventalation in the room and you couldnt open. Over all we would not recommend this hotel !!! They even charged us for bottled water we never drank:((( The Holiday Inn Express will be where we stay next time.......

Room Tip: 2nd floor is much better, especially the cleanliness of the rooms!!!!
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  • Stayed August 2012, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Kimmy044 about BEST WESTERN North Bay Hotel & Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review
September 30, 2012
Thank you Kimmy044 for your constructive review about your experience at our hotel this month. Please accept our sincerest apologies for not providing you with a comfortable stay with us. These experiences are in no way indicative of the service we are striving to provide.
Unfortunetely, from your screen name, I am unble to determine which room you may have occupied so it would be hard for me to investigate further. If you are willing to contact me directly, my email address is Angela.Johnston@whg.com. We strive to ensure a care-free stay for our guests and would like to work to win back your loyality.
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5 helpful votes 5 helpful votes
“Newly decorated rooms, issue at check in”
3 of 5 stars Reviewed August 31, 2012

First I will say that we stayed in this hotel two years ago and the remodel that has taken place is great. Our room was lovely and the bed was comfortable. My only issue was with our check in. I had asked when I booked the room for a fridge as I have meds that need to be kept cool. I was told that wasn't a problem as the new rooms had fridges and microwaves. When we checked in I was told no fridges were available and "No-one would have said that to you." The comment made me feel very uncomfortable. The woman at front desk told me they would have to physically check the unbooked rooms for a fridge. Many thanks to the person in the lobby who offered their fridge to me--I don't know what I would have done without your help! Our room was on the second floor and there is no elevator, but as I said the room was very nice. Two people arrived at our room quickly with the fridge, and had it set up in no time. I'm sure that carting a fridge around at 10:30 at night was a pain, but they were very friendly and helpful. It did help to alleviate the sour taste left in my mouth after check in.

Room Tip: Ask for first floor if stairs are a concern--no help with baggage and no elevators.
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Stayed August 2012, traveled with family
Was this review helpful? Yes
Ask ToeLoop about BEST WESTERN North Bay Hotel & Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GSMBWNB, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review
September 30, 2012
I would like to thank you ToeLoop for your review of our hotel. We're pleased that you found our new beds to be comfortable and the room to be lovely and clean, and overall to your needs. We do have fridges and microwaves in all our upgraded rooms, and also have an inventory of these items which can also be delivered to other guestrooms as needed. Please accept my apology for our new front desk agent who had made you feel uncomfortable, we value your comments as this help us with providing positive training of our team. We hope to welcome you back soon.
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1 review
“Great stay for the money!”
5 of 5 stars Reviewed August 12, 2012 via mobile

My husband and I booked our room over the Internet which was very convenient.
We stayed one night, which was a Saturday night, where a wedding reception was being held. I was quite concerned due to the anticipation of noise and much to my delight we didn't hear a peep.
I fully enjoyed the new Simmons pillow top mattress. Had the best sleep in a long time!
We will definitely stay again!

  • Stayed August 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Wildemptynester about BEST WESTERN North Bay Hotel & Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnCrescenzi_1, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review
August 16, 2012
Thank you Wildemptynester for the great review of your stay. We're happy that you found our new beds to be quite comfortable and the stay to be a pleasant one. We look forward to welcoming you back again soon. Regardless of the season, there is always something great to do in North Bay.
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Kirkland Lake, Canada
Top Contributor
58 reviews 58 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
38 helpful votes 38 helpful votes
“What you expect at a Best Western”
5 of 5 stars Reviewed August 9, 2012

Stayed in July, room was clean and offered quietness for a good nights sleep. Fixtures were older and a touch outdated but overall was very comfortable. Staff were all very helpful and friendly. This hotel did offer a very good value for the amount we paid for the night. I would recommend this hotel for a good nights sleep away from home.
This hotel also had a pool which we did not have the opportunity to try but it did look inviting and clean.

Room Tip: Good value for your buck!
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask PDoucet about BEST WESTERN North Bay Hotel & Conference Centre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnCrescenzi_1, General Manager at BEST WESTERN North Bay Hotel & Conference Centre, responded to this review
August 10, 2012
Pgrobitaille, thank you for your review and for recognizing the comfort, cleanliness and good value in choosing our hotel, as well as the helpfulness and friendliness of our team members. We hope you will return again and will have the time to enjoy the additional services of our pool and restaurant the next time around. We look forward to welcoming you back.
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Additional Information about BEST WESTERN North Bay Hotel & Conference Centre

Also Known As:
Best Western North Bay
North Bay Best Western
BEST WESTERN North Bay Hotel & Conference Centre Ontario
Address: 700 Lakeshore Dr., North Bay, Ontario P1A 2G4, Canada
Phone Number:
Region: Canada > Ontario > North Bay
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 25 hotels in North Bay
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
IT'S OFFICIAL... The newly installed SIMMONS PILLOW TOP MATTRESSES, Wireless High Speed Internet, 37" LCD TVs in all guestrooms, FARINA RISTORANTE, FAB Lounge, new BUSINESS CENTRE, new fitness equipment and onsite guest laundry are a hit!! Over 2 million dollars has been spent since 2010 upgrading our public areas and guestrooms. Whether you're traveling for business or pleasure, we invite you to visit the refreshed Best Western Hotel and Conference Centre, located directly across from beautiful Lake Nipissing and only minutes to downtown North Bay's shopping, dining and entertainment options. We look forward to welcoming you soon to North Bay's Largest Conference Hotel where guests can earn Air Miles Reward Miles, Best Western Reward Points or Airline Miles. ... more   less 
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