My family stayed here on a recent trip to visit relatives in North Bay. The hotel staff all provided excellent service. The breakfast was very good, with plenty of options for everyone. My 8 year-old daughter enjoyed the pool. The hotel provides discounts at two neighbouring restaurants - we took advantage of this at both spots and the restaurant staff were very aware of the agreement with the hotel and accommodated the discount without any problem. The hotel also provides 24-hour coffee, tea and hot chocolate service near the front desk. And best of all, it is a 100% smoke-free establishment, which is great news for families.